"Hem provided a fantastic onboarding experience, making the process incredibly smooth. The app's ability to efficiently import items and synchronize sales across platforms is impressive. I had a previous issue where eBay template imports resulted in misaligned pages. However, Nirmal from the DPL team contacted me today, February 26, 2025, and confirmed the fix. I re-imported my stock, and everything is now functioning flawlessly. I'm extremely grateful to the entire team for their quick and effective support." Great work Team DPL

Thanks so much for the support in getting my small shop moved to Ebay. I'm leaving the Etsy platform because there were no help. They would not even chat or let me call them. Surya popped right up and offered to help me without me even asking. He checked back several times as I sent questions to give me direction. I'm happy for this and thankful. Jacquie Moral Threads Quilting LLC

Kusum was very very helpful and step by step talked me through my issues my issues and helped me to understand and resolve them as i am a new online seller this was vital support for me and she provided top class support. Thank you - I'm very pleased.

Great customer support

Hem is a wonder full person with complete knowledge and friendly helped me all the way, I hope this person is very useful for the company, thanks once again Mr Hem good luck all the way

Hem was fantastic during onboarding, making the process very easy. The app is efficient for importing items and syncing sales across platforms. However, there's a critical issue with eBay templates. The app doesn't correctly process them, which is a significant problem if you rely on custom store designs. The developers acknowledge the problem but have offered no clear solution or timeline for resolution. We've successfully used Lionz and Tuecas apps, which handled eBay templates without issues. While the app's core functionalities are excellent, the template issue makes it unsuitable for users with custom eBay store designs.

The sync was good, however making the policies was very confusing and hard to understand.

Tricky navigating words for first time sellers and knowing what things mean but once all boxes ticked the integration process to ebay was easy. Quick customer service also.

just what we need

Works Great!

Kusum is extremely patient knowledgeable and helpful. I would highly recommend Kusum to solve any of your problems. Thank you so much for your excellent customer service!

Hem was great walked us through it with ease. Just waiting on a slight adjustment to be made at this moment as it does not seem to play nice with our ebay template but they have assured us it will be corrected i will update in due course.

super easy to use!

Habe die App neu installiert und mir wurde bei den anfänglichen Problemen vom Support sofort kompetent und schnell geholfen. Problem gelöst und ich bin happy. Kann ich nur weiterempfehlen. Und die App selbst, mit der Integration von Ebay in Shopify ist topp :) Alles total übersichtlich, gut strukturiert und schnell zu verstehen. Kann ich nur weiterempfehlen.

Nirmal was a great support, He was able to guide me through setting up my ebay. He was very professional and polite and made it very easy. I am very happy with the service i received today.

Great application and support, saves me a tonn of time and effort!

Kusum was very helpful to help me understand that how we can continue uploading products that errored out to ebay

She was very helpful.!