eBay Integration ‑ DPL logo

Customer reviews: eBay Integration ‑ DPL

Reviews (417)

Overall rating
4.9

What Merchants Think

Merchants generally express positive feedback regarding the "eBay Integration ‑ DPL" app. Many users appreciate the seamless integration process between Shopify and eBay, noting the user-friendly interface and the efficiency it brings to managing product listings across platforms. A significant number of reviews highlight the app's ability to streamline operations and resolve inventory management issues effectively, making it a valuable tool for sellers looking to expand their reach on both eBay and Shopify.

Key Strengths

  • Seamless integration between Shopify and eBay.
  • High-quality customer support with fast response times.
  • User-friendly interface that simplifies listing products and managing inventory.
  • Effective in maintaining consistent inventory levels across platforms.
  • Support for bulk uploads, saving time on product listings.

Common Concerns

  • Occasional glitches and lagging in the interface.
  • Some limitations in syncing all item specifics.
  • Support response time could be slow for a few users.
  • Initial setup and learning curve for new sellers.

Final Thoughts

Overall, "eBay Integration ‑ DPL" is a well-received app that delivers on its promise of streamlining e-commerce operations between Shopify and eBay. Despite minor concerns related to glitches and setup, the app is praised for its robust customer support, ease of use, and effective inventory management features. It stands out as a highly recommended solution for merchants seeking to simplify their multichannel retail process.

japan_watch_shop

Jul 22, 2024  on Shopify

Techy Cheap

Jul 21, 2024  on Shopify

eHABERDASHER

Jul 21, 2024  on Shopify

Excellent online support

Supplieddirect.co.uk

Jul 18, 2024  on Shopify

Great service had an issue and the developers helped me resolve the issue.

Phonology

Jul 17, 2024  on Shopify

Nirmal was solving my problems very effiency

MyMobile

Jul 15, 2024  on Shopify

great app easy to use - i have use so many ebay sync tools this is hands down best value for money

Little Flower Soap Co

Jul 10, 2024  on Shopify

Very impressed with their customer service. Not only did they hop on chat right away but then offered a meeting via Google Meet to share screens to help me overcome an obstacle with set up. It was quick and easy to fix and then they offered me a credit for a few months that i had the application installed but did not use it. I would consider that above and beyond. Pluse now that its working for me its very impressive, fast and efficient way to add my shopify catalog to Ebay. I'm a fan.

Amatoria Fine Art Books

Jul 09, 2024  on Shopify

We've had a really excellent experience with DPL. The tools are efficient, easily adapted, and when we hit a wall, the agents were knowledgeable and solved our issues. We rely on eBay for a good portion of our business and the DPL app enables Shopify and eBay to work together. We're really happy with the service.

Oneway77JC

Jul 08, 2024  on Shopify

This app is fantastic! I was really impressed by the support and assistance provided, as well as how the app functions. I particularly appreciated learning about the single source of truth within the application’s functionality.

Stuff4You

Jul 08, 2024  on Shopify

We are a small business with plenty of various items. Majority of the time we spent recently on uploading products on different accounts (EBAY, Shopify) we had to double handling the work. This app reduced the time of uploading the products drastically. We are still new to it although it seems we will stay longer with this product. Additionally customer service was really supportive as initially we struggled to set up connection - which ultimately was due to us incorrectly setting up the account. so far we recommend thank you

beauty and beyond shopping store

Jul 08, 2024  on Shopify

i absolutely love this app it is easy to navigate and the customer service was outstanding and help me when i was having trouble.

M4 Minimoto

Apr 29, 2024  on Shopify

Since Shopify pulled the plug on ebay intergration the first app I tried was useless, wasn't syncing properly 3 months later if at all. I have been using this app now for a few days and was realtively simple to set up the intergration - I did have a little grief getting the 15 existing listings to sync so decided just to end those on ebay starting a clean slate putting the products from shopify to ebay. So far so good, orders come through quickly. The only thing I know they are looking at is VAT sync, for me I sell both 20% and Zero rated and I do sell internationally so i did have to edit the vat rate in ebay after the upload - easy to do in bulk editor but I have been told its in hand. Overall a great app and great chat support

Cloud City Drones

Apr 23, 2024  on Shopify

Excellent product and spot on assistance if and when needed.

Dad's Garage Sale

Apr 22, 2024  on Shopify

Got immediate customer service. Great app.

Findyourvibestore

Apr 17, 2024  on Shopify

Kusum IS BY FAR THE BEST HELP I HAVE EVER HAD IN MY YEARS OF LIFE! SHE IS SOOOO SMART AND FIGURED MY PROBLEM OUT SO FAST. BECAUSE OF HER I AM STAYING WITH THIS APP! And the app is good too! What a wonderful kind woman! I am blessed to have met her. What took me 2 days of aggravation was solved in 20 minutes! Thanks so much! Brandi Lynch

Craytown, USA

Apr 01, 2024  on Shopify

Great customer service, responds quickly and solves any issues!

Elite 4 Card Shop

Feb 24, 2024  on Shopify

Works great for my Card Shop! I bulk upload everything on eBay and then import all my new listing into my Shopify store. The inventory syncing between both stores is pretty much everything I could ask for! I can’t wait to see what else comes out in future updates!

OldCamsByJens

Feb 13, 2024  on Shopify

Pratik K (Customer Support) is one of the best customer support agents I have ever encountered. I highly recommend this app. It is very good for syncing between marketplaces. I personally use both their Ebay and Etsy Integration app and it preforms wonders allowing me to list on multiple marketplaces at once.

Estate Fresh Austin

Feb 10, 2024  on Shopify

This app works very well for it's intended purpose. It transferred 6000 unique listings from my Shopify store to eBay quickly into the correct categories. It has just enough features to make it useful, but not so many to become confusing. I've used many similar programs for various platforms and this one performed just as well or better. One thing to watch out for is to make sure your collections are set up properly before you start setting up everything in the app. If you accidentally save the collection with a wrong setting to where it puts all your 8500 item inventory in one collection it will start uploading your entire inventory into the ebay category you selected for a specific collection. This was an error I made multiple times, but it was my error. The app works great, intantly ends an item on Ebay/Shopify when sold on the other platform which is one of the most important features an app like this can have.

lolaluxeshop

Jan 29, 2024  on Shopify

What can I say about this company. They are the BEST! That's what. Nirmal walked me through setting up the Ebay app in the middle of the night! His extensive knowledge and friendly demeanor made my whole night. I am totally set up now to list and am walking away with all my questions answered and a bunch more info I didn't even know I needed regarding Ebay and the app. Digital Product Labs, keep making amazing apps and keep delivering AAA+ customer service. Thank you for making a hardworking working e-commerce entrepreneur's life a whole lot easier!

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