Reviews: EasyVideo: Shoppable Videos

Customer reviews: EasyVideo: Shoppable Videos

Reviews (74)

Overall rating

4.4

5

7
4

1
3
2
1

2

What Merchants Think

Merchants generally have a positive impression of "EasyVideo: Shoppable Videos," appreciating its ability to effectively showcase products through videos. Many users commend the app for its customization options and the prompt assistance provided by the customer support team. However, there are some concerns over billing practices and difficulties in canceling the service.

Key Strengths

Responsive and efficient customer support.
Effective product showcasing through videos.
Good customization options.
Seamless operation across both mobile and desktop platforms.

Common Concerns

Billing issues and unexpected charges.
Difficulties in canceling the service.
Initial adjustments required post-installation.

Final Thoughts

"EasyVideo: Shoppable Videos" is valued by merchants for enhancing product visibility and engagement through videos. The app is generally well-received due to its features and support team, although it needs to address customer concerns about billing and cancellation procedures to improve overall satisfaction.

ShopPromesa

Mar 12, 2024 on Shopify

Like most Shopify apps, this one required some adjustment after installation. The support team was very responsive and resolved our issues quickly.

Ken & Dana Design

Apr 30, 2023 on Shopify

great experience, and prompt support. An issue arose in my store with the EasyVideo app, and they responded within two hours of my writing in .

Digital Media Calendar

Apr 05, 2023 on Shopify

Never use this app they charge automatically extra money from ur account I'm used to that app and they charge me the extra amount I already uninstalled but they charge me. I also request Shopify for ask refund with them asap

Maraismara

Nov 18, 2020 on Shopify

I've been using Easy Video for a couple of years. It is highly valuable for my shop, as it allows me to better showcase the details of my works. Also, the supporting team is incredible: an issue at my end occurred, and they stood days helping me fining a solution. Love!

FunstockTest

Jul 23, 2019 on Shopify

Works perfectly and prompt support when required. Has good customisation options and does what it says on the tin.

Imprettyfit

Jul 20, 2017 on Shopify

Great app, the videos look great on both mobile and desktop. And, they have fast/efficient customer service. We had to do a little adjusting to get it looking right due to our theme/css and Den took care of it and had it looking great within the first day. All around great experience.

Rvibrake

Feb 09, 2016 on Shopify

This is a great app. I'm a little shocked that this isn't a default in Shopify. I recommend creating images that look like videos, that way the customer isn't confused. Den has given excellent service.