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Customer reviews: Upify ‑ Easy Coming Soon

Develop by Byteex Ltd

Reviews (27)

Overall rating
3.7

What Merchants Think

The "Upify ‑ Easy Coming Soon" app is generally well-received by merchants, praised for its functionality, ease of use, and supportive customer service. While many enjoy the customization options and seamless integration with tools like Klaviyo, a few have encountered issues with the response time of support and sudden app malfunctions. Overall, its simplicity and effectiveness in preparing a store launch make it a popular choice among users.

Key Strengths

  • Easy to set up and use, with intuitive customization options.
  • Seamless integration with Klaviyo and other tools.
  • Effectively builds anticipation with countdown timers.
  • Responsive and helpful customer support, especially noted for personal interactions.

Common Concerns

  • Reports of slow or unresponsive customer support at times.
  • App malfunctions, showing incorrect content or experiencing glitches.
  • Inadequate documentation resulting in poor customer experience for some users.

Final Thoughts

"Upify ‑ Easy Coming Soon" proves to be a valuable tool for shop owners looking to smoothly transition their store into the market. Despite some concerns over support responsiveness and occasional glitches, its ease of use, customization ability, and customer service are highly appreciated by users. It remains a recommended choice for those seeking a simple yet effective coming soon page setup.

Good Villain

Dec 30, 2024  on Shopify

Support very slow and no action after 15 days. Found 2 big issue on app No correct display of image on left corner template and no show message of correct e-mail input.

Fighterhero

Oct 10, 2024  on Shopify

Support email doesn't work. There is no response to chats. Inadequate documentation. Poor customer experience! ---- Update - I found out the publisher of this app and wrote to them. The founder took it personally upon him and got the issue resolved. He was extremely professional in his approach. Changing my review from 1 star to 5-stars for that. ---- Update after another 20 days - Suddenly the app stops working and our customers see 'Lorem ipsum' content on it. The image, the social media handles are all gone and are replaced by YT videos of coldplay on it. On complaining, customer care texts a smiling emoji and says that the developer is out on vacation and there's not much that can be done! My god.. I cant just tell you how bad this experience has been.

CIRCUIT CITY

May 26, 2024  on Shopify

Nothing builds anticipation like a ticking clock. I added a countdown timer to let visitors know exactly when my store will be live. It’s like hosting a virtual grand opening!

Pure Pack

Apr 11, 2024  on Shopify

Had a great time working with Mark! He gets back to me super fast and always offer helpful support. The theme? Super easy to use and I can tweak it just how I like. Plus, it can integrate with Klaviyo which is pretty cool. Definitely recommend giving it a try!

La Promese

Jun 19, 2023  on Shopify

Es exactamente lo que estaba buscando. Funciona a la perfección y el servicio al cliente es rápido y efectivo.

MOD INSTINCT

Jun 06, 2023  on Shopify

Easy app set up with no issues. Seems to be working properly. Just what I was looking for until the store's launch. Thank you!

Mai Darling Designs

Jun 08, 2022  on Shopify

I've been using this app for a long time and really love it, the best I've used. It's customizable and easy to navigate. I've only had a glitch once and it was quickly solved by the team so 5 stars for the excellent customer service too.

ASSOR

Oct 12, 2021  on Shopify

Easy simple app, 2 minutes to make a nice looking waiting page. Works with Klaviyo. And great support, thank you !

Day One Paper

Jul 17, 2021  on Shopify

Amazing app and great support! We are using the app for few months now as we're building our shop in the background and it's working seamlessly!

mywakey

Jun 13, 2021  on Shopify

This is a fantastic app and was perfect for when we needed to launch a new Shopify store concept. Easy Coming Soon helped us gather emails and giveaway entrants to validate our new offering, before building a more robust store. And the best part was the customer support - Vlad helped us customize the store to what we needed and was willing to help us all the way through. 5 starts and highly recommended!! - B

ChicBoutique_LLC

Sep 02, 2020  on Shopify

Great app to make my store coming soon look very professional. I highly recommend it. I don't know why this is forcing me to type 100 letters.

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