I have just started using this app and the customer service team have been so helpful, quick and efficient with fixing any issues in my theme. Great customer experience and user experience so far!

Customer service was very helpful. Anne was patient and made videos to guide me. I've tried other apps, but this one has been the winner for me.

Best custom variant options app I've seen yet. Compared to others, the aesthetic is more modern and has a feel of usability, there are lots of options and details to choose from and the customer support is quite seamless. Support responds quickly over the online chat and is very helpful, plus available often (24/7 I think). So far I really like the app. Only four stars as there is still some room for development with certain features such as ensuring the options show in the confirmation emails. Update: I've downgraded from 4 stars to 3. While this is still the best product options app I've come across yet, after using the app for a week I've noticed it's littered with nuisances that make it frustrating to use. There is a lack of consistency and an excess of unnecessary steps. It could be more ergonomic. Some of the features on the app side don't work properly. That said, I think it can get help you complete your goal and set-up your store as needed. The app just needs more fine-tuning.

The help that you receive with this app is amazing. I am not tech savy and anytime I have an issue someone is always willing to help. Today, Lin was able to show me exactly what I was doing wrong to get my options to work correctly and did it very quickly. Thank you so much for being so helpful and making it easy.

App davvero ben realizzata, intuitiva e completa, perfetta per personalizzare i prodotti su un sito e-commerce in modo semplice e veloce. L'assistenza è eccellente: sempre pronta a rispondere con competenza ed efficacia. Un grazie speciale a Lin per il supporto! Consigliatissima!

I had an excellent experience with Lin from Easify the customer support team! The responses were quick, clear and very professional. They showed great empathy and made sure my issue was completely resolved. Thank you for your help - I will definitely recommend this service!

Had some problem with pictures in product menu, but Lin from support team was great and solve that problem quite quick and also after my request sent me a video how I can solve this problem with some pictures. Great support, I`m very satisfied.

Excellent customer service from Voilette at Easify and the App is easy to use and works great. Thanks!

Wonderful app.Easy to set up. So much options. Best support team. Had some issues while setting up. They explained what to do and helped me solve some things while I’m not able to do. Thanks Anne, Hannie & Violette.

I wanted to be able to add a customization field for my product page. The app made it so easy! I was happy to see the customer entered data transfer to the cart. However, it didn't show on the customer's order confirmation email, nor on the email notfication to the store. HOWEVER, there is a fix for this in Easify's help section! They had great instructions on how to edit the code on the notfication emails. I did need help with one of them because my code wasn't matching their example so used their chat feature. They were super quick to respond. Viloette was awesome! She was so quick in email conversations, edited the code for me, and voila! It's perfect and just how I want it to be! Yay!

I have tried 10+ custom options app and this app is the best: ease of use, organization of option sets, conditional logic based on app options OR shopify variants, etc. I was picky about the way the buttons were appearing in my site and Lich on their customer service team was absolutely fantastic to work with. They personally added custom code to achieve exactly what I was looking for. Appreciate this team so much!

Lynn helped us make some very important style changes to the color swatch. She understood our needs and was quick to fix all issues. Fantastic customer service and best swatch app in the market! Elisa & Andrea

I can’t express enough how impressed I’ve been with the support provided by the Easify Product Options Variant team. Their assistance has been nothing short of outstanding! Over multiple queries and requests, they’ve consistently gone above and beyond to resolve issues with incredible speed and efficiency. A special shoutout goes to Lin, who has been absolutely phenomenal. Lin’s attention to detail, patience, and commitment to ensuring everything was resolved seamlessly is truly commendable. It’s rare to find such a dedicated support team that not only addresses concerns promptly but also makes the entire experience so smooth and stress-free.

I recently started using the app, and it has been fantastic! I was able to create multiple listings with variations in just one day. Once you set up your option set, applying it to other listings is incredibly straightforward. I did encounter a minor issue at the start, but Anne, Charles, and Violette were incredibly helpful and resolved it quickly. The team is not only responsive but also very kind. I highly recommend this app!

Trying out this app for the custom size option for our rugs and loving it so far! Violette and team have been extremely helpful and prompt in providing assistance, even worked on an additional requirement we would like to have. Thank you so much! Looking forward to exploring the other capabilities to supercharge our online store.