Crossborderit IOSS and DDP

Name: Crossborderit IOSS and DDP Introduction Video
Uploaded: 2024-04-04T18:42:03Z
Duration: 1 min 33 s
Description: Automated IOSS to Europe and Global Duty and Tax

Develop by Crossborderit AB

Free plan available

Automated IOSS to Europe and Global Duty and Tax

Automated reporting

Tax compliance

Sales sync

Shipment visibility

Flat fee checkout

About Crossborderit IOSS and DDP

Launched Aug 30, 2021

Built by Crossborderit AB

Email :

support@crossborderit.com

Address

Olivecronas väg 10, Stockholm, 11361, SE

Website Privacy policy FAQ

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Introduction Video

Description

Automates IOSS "European One Stop Shop" Allows shipping of Low-value goods to Europe, Compliantly

Fully Automated, Reporting and Compliance for IOSS. Ability to pay tax authorities on your behalf and support you as an intermediary. Simple process, with a Flat fee that can be handed down to your buyers at the checkout. Low-cost solution that allows buyers to pay their VAT(sales tax)

Automated Sync of Sales, Reporting and compliance.
Full Visibility and reporting for all shipments
Flat fee that can be seen in check-out and passed on to your customers

Pros

Fully automated, simplifying the reporting and compliance process for IOSS
Ability to pay tax authorities on behalf of the user, acting as an intermediary
Simple process with a flat fee structure
Flat fee can be displayed at checkout and passed down to buyers
Low-cost solution for buyers to pay their VAT (sales tax)
Automated sync of sales data, aiding in reporting and compliance
Provides full visibility and reporting for all shipments

Cons

May still require initial setup and integration effort
Potential dependency on the app for compliance, leading to risks if there are system failures
Flat fee could be a drawback if the pricing structure does not align with certain business models

Top Helpful Reviews

Hilltop Cloud

Nov 10, 2024 on Shopify

What started out as the earliest solution to IOSS reporting, which worked really well seems to have now deteriorated in to a non-functional service. My integration stopped working in April 2024, in early September 2024 they alerted me to this (I should have noticed sooner, but the whole process is meant to be automated and it just slipped through my radar). They claimed it was because my version of the app wasn't updated and I needed to update permissions... which I can't do. The app developer has to push app updates, and they already had full permissions. They were reviewing the problem... one month later I log in to pay my invoice. The app still isn't syncing data. A week later, still nothing, and no update from Cross Border IT. I'd been collecting VAT from my customers for months, and sending them off with my IOSS number, relying on CBIT to perform the service for which I was paying them €110 a month. I finally give up, find a new provider, uninstall their app, and it's taken a further month for them to manually process the data so I can fulfil my tax obligations. I can only hope they fulfil their side of the contract and do declare the payment? But basically avoid, there's more economical services out there for small business, who also provide a service which actually works, with timely customer service.

Kutuu

May 19, 2023 on Shopify

CrossborderIT was a good solution for us until they changed their pricing from 1EUR per transaction to 99EUR per month despite their terms stating "CBIT shall have the right to change the fees for the Services at any time by giving the Customer no less than 30 days’ notice.", stopped replying to live chat messages and removed the live chat function. We cannot find any option to cancel our service but will be doing so as soon as we possibly can.

Deflector DC

Mar 07, 2023 on Shopify

Really poor service from the start with lots of overcharging on individual transactions forcing us to cross check every transaction! Now a significant price increase has made us stop using Crossborderit. They even gave the Swedish Tax Agency a false reason. We stopped using Crossborderit not IOSS! Developer support isn't great as well. Moving to another intermediary is the only choice for accurate reporting and transparent pricing.

Home Landing

Mar 07, 2023 on Shopify

At the start, when everyone was running around like chickens with their heads cut off, along came Crossborderit with a simple(ish) solution. Yay! We signed up at the very outset. It wasn't always too clear what we were actually being charged and we put in a lot of work trying to reconcile our charges with what we had sold. We even had a letter from the Swedish tax authorities saying we'd possibly underpaid an item. But hey-ho, it was still a solution! Now I get an increase of 4 - or is it 500% in the charges? I don't think so! This would make our meagre sales into the EU actually cost us money. It wouldn't just reduce our profit, it would actually cost us money to sell into Europe. I notice that Crossborderit say that they only have 2 negative reviews out of 400 daily users. I wonder when they made their count of 400? I wonder how many of those 400 are biding their time until the price-hike hits. We will certainly be jumping ship for a more cost-effective solution.

Level 99 Store

Mar 06, 2023 on Shopify

Crossborderit just raised our monthly rate, so we're dropping to look for a more economical solution. I appreciate their support team, and we've worked together for about 2 years now, but the product/pricing match is just not there anymore. Our store doesn't do enough EU volume to pay this premium for tax convenience, and other companies continue to provide a pay-as-you-go model.

Guardian Angel Naturals

Mar 06, 2023 on Shopify

Been Ok for 12 months but they've pushed the price to $99 per month, no options for small businesses. You need to be sending a lot to warrant this price and there are still better options. We now use EAS, way better value for us.

Wizard Zines

Mar 06, 2023 on Shopify

Some of my orders weren't showing up in Crossborderit. It took 6 weeks and a lot of back and forth with support before the developer finally discovered that there was a bug in their Shopify integration. The developer seems to be very uncommunicative and slow to find and resolve bugs -- the support team told me that the developer was unavailable for an entire month, and then it took another full month after they returned to resolve the bug. They seem to only have one developer so there's no redundancy if he's on vacation. In combination with them increasing their prices to 99 euros/month, I definitely wouldn't recommend this service.

BIBICO

Feb 20, 2023 on Shopify

Started with a fair and transparent pricing model but started adding new fees, now have added a 99 euro monthly charge. Would not recommend.

Crossborderit IOSS and DDP

About Crossborderit IOSS and DDP

Built by Crossborderit AB

Related Categories

ZB: Exit Intent Pop up Window

Introduction Video

Description

Automates IOSS "European One Stop Shop" Allows shipping of Low-value goods to Europe, Compliantly

Pros

Cons

Top Helpful Reviews

Hilltop Cloud

Kutuu

Deflector DC

Home Landing

Level 99 Store

Guardian Angel Naturals

Wizard Zines

BIBICO

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