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Customer reviews: DropSure ‑ Dropshipping & POD

Develop by DropSure Inc.

Dropsure is a Shopify app designed to simplify dropshipping by automating product sourcing and order fulfillment. This review compiles verified user experiences, pros, cons, and pricing insights to help merchants evaluate if it fits their business needs.

Reviews (36)

Overall rating
5

What Merchants Think

"DropSure ‑ Dropshipping & POD" is highly regarded by merchants for its reliable and efficient service. Users appreciate the quick and seamless process of adding products and the professional assistance offered by the support team. Many reviewers highlight the app’s user-friendly interface and its ability to significantly simplify the dropshipping process. The personalized support from account managers is frequently praised, contributing to a generally positive experience.

Key Strengths

  • Rapid product addition and order fulfillment
  • Professional and responsive customer support
  • User-friendly interface and easy navigation
  • Competitive pricing and excellent sourcing capabilities
  • Personalized guidance from account managers

Common Concerns

  • Occasional lack of developer responsiveness

Final Thoughts

Overall, "DropSure ‑ Dropshipping & POD" is highly recommended by users for those engaging in dropshipping. Its efficient fulfillment, excellent customer service, and competitive pricing make it a solid choice for merchants. However, a minor concern exists regarding responsiveness from developers, though it does not significantly detract from the app’s overall usefulness and popularity.

Greg G. Ingram

Jun 03, 2025  on Shopify

Super simple to import to Shopify. Super simple to fulfill. The only thing I wasn’t aware of is that I needed to fulfill it through here and not just through Shopify, but maybe that’s just because I needed to add a payment method. But it was easy to figure out so I’m all set for next time.

Ben C. Rhoades

May 29, 2025  on Shopify

This app is amazing for dropshipping. They makes it easy to source products directly from suppliers, saving me money. The seamless Shopify integration and efficient order management make running my business so much easier. The custom branding options have been incredibly helpful. Highly recommend!

Felix Swen

May 19, 2025  on Shopify

Dropsure has been providing me with best service!They are quick to reply to questions or help with any orders that went wrong. I really appreciate their professionalism. Also, they have many good selections of items to choose from. Highly recommended!

Ross Febpa

May 15, 2025  on Shopify

I am just starting and the experience is fast kind and respectful I appreciate this app, and I 1000% recommend it, full love them

Liam Lee

May 13, 2025  on Shopify

Very reasonable cost in comparison to other suppliers, and timely shipping. A dedicated Manager is available at all times to help with any inquiries you may have about the products, order procedure, or various other issues. So far so good.

Thomas Taylor

May 12, 2025  on Shopify

I am very happy to be able to make my business more efficient. It is an excellent tool to not worry about fullfilling and allows for less difficult growth, I save time and I can offer excellent products with the help of Dropsure.

James Sim

May 12, 2025  on Shopify

After trying several apps to manage fulfillment and listings, I decided to go with Dropsure- it's easy, reliable and their customer service is good. Had a great experience today with Serena- thanks.

Lucas Nguyen

Apr 17, 2025  on Shopify

I love Dropsure, especially for its automation and product quality. Take the time to understand the platform thoroughly. The customer service typically responds within 24 hours, but it may take a bit longer over the weekends. Totally fine about it. Make sure to set yourself up for success!

Steven Scott

Apr 16, 2025  on Shopify

Their eam is so helpful. Negan and Anna dont leave me hanging or confused, and they carefully follow each ticket I opened, it helps so much on the journal of building my e-commerce business. I want to say thank you to them.

John Scott

Apr 16, 2025  on Shopify

I still learning about dropshipping and so far, so good with help from the Dropsure Customer Service. I am using different dropshipping portals and Dropsure is the best of far in comparison to the other portals. My only concern is that I hope their product selection process could be better, but again I am having a pleasurable experience with them.

Derek Lawson

Apr 16, 2025  on Shopify

The app is easy to use and the customer support is great. I have run into several issues with the function of it and was confused a lot along the way, luckly I had help support. The quoting process is really confusing on this app and you can't see the cogs of your product from aliexpress untill a purchase is made, which takes another 2-3 days.

Charles Roberts

Apr 16, 2025  on Shopify

The integration with Shopify is reliable and easy. Customer service is top-notch with super prompt responses. I do wish they had more on-trend variety of products, though.

Lorenzo Moretti

Apr 01, 2025  on Shopify

I strongly recommend them to optimize the page, because when I first entered the platform, I had no idea how to operate it and there is no guidance... which wasted a lot of my time. Fortunately, my agent was very patient and helped me a lot. I am really grateful to Christi.

Carter Sullivan

Apr 01, 2025  on Shopify

I was recommended by one of my friends, to be honest it's not bad, several of their employees are working with me. If I have a problem they can help us fast, hope they can keep the speed of solving the problems.

Owen Bennett

Mar 31, 2025  on Shopify

Their website is well designed and I use the platform smoothly. I have a group with them and we have a great time chatting, hope we can always work smoothly like the old way.

Elias Kehoer

Mar 31, 2025  on Shopify

I used them for my business about 4 months, to be honest, no bad. Alice is professional and shipping is pretty fast. But when I make batch payments, there are always freezes, which gives me a headache. I told her several times but she still saying they are fixing... I hope they can solve the problem soon.

Jacky Dman

Mar 26, 2025  on Shopify

I had the pleasure of working with Christi from Dropsure, she is extremely helpful. She try to address my questions and made sure I had all the information I needed. Her professionalism and patience stood out, and she made the entire experience smooth and stress-free. I truly appreciate her support and highly recommend her assistance to anyone looking ...

Matteo Buher

Mar 26, 2025  on Shopify

I am new to dropsure, and I am have a happy experience withen Jessie. She is very patient to me, althrough I'm a newbie. Now I can use their platform smoothly, thank you very much to her.

Niklas Ibert

Mar 25, 2025  on Shopify

Tôi rất yêu anh trai mình, tôi nói chuyện với anh ấy mỗi ngày, tôi hy vọng một ngày nào đó tôi có thể đến Trung Quốc và thăm Dropsure, họ giao hàng rất nhanh và tôi rất hài lòng!

Adrian Schäfer

Mar 25, 2025  on Shopify

Der Versand war schnell, ich bin sehr zufrieden! Manchmal treten jedoch Fehler bei der Zahlungsabwicklung auf. Ich schlage vor, dass Sie mehr technisches Personal einstellen. Insgesamt ist es großartig, ich werde weiterhin Dropsure verwenden.

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