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Customer reviews: DropSure ‑ Dropshipping & POD

Develop by DropSure Inc.

Dropsure is a Shopify app designed to simplify dropshipping by automating product sourcing and order fulfillment. This review compiles verified user experiences, pros, cons, and pricing insights to help merchants evaluate if it fits their business needs.

Reviews (41)

Overall rating
5

What Merchants Think

"DropSure ‑ Dropshipping & POD" is highly regarded by merchants for its reliable and efficient service. Users appreciate the quick and seamless process of adding products and the professional assistance offered by the support team. Many reviewers highlight the app’s user-friendly interface and its ability to significantly simplify the dropshipping process. The personalized support from account managers is frequently praised, contributing to a generally positive experience.

Key Strengths

  • Rapid product addition and order fulfillment
  • Professional and responsive customer support
  • User-friendly interface and easy navigation
  • Competitive pricing and excellent sourcing capabilities
  • Personalized guidance from account managers

Common Concerns

  • Occasional lack of developer responsiveness

Final Thoughts

Overall, "DropSure ‑ Dropshipping & POD" is highly recommended by users for those engaging in dropshipping. Its efficient fulfillment, excellent customer service, and competitive pricing make it a solid choice for merchants. However, a minor concern exists regarding responsiveness from developers, though it does not significantly detract from the app’s overall usefulness and popularity.

Lucas Nguyen

Apr 17, 2025  on Shopify

I love Dropsure, especially for its automation and product quality. Take the time to understand the platform thoroughly. The customer service typically responds within 24 hours, but it may take a bit longer over the weekends. Totally fine about it. Make sure to set yourself up for success!

Steven Scott

Apr 16, 2025  on Shopify

Their eam is so helpful. Negan and Anna dont leave me hanging or confused, and they carefully follow each ticket I opened, it helps so much on the journal of building my e-commerce business. I want to say thank you to them.

John Scott

Apr 16, 2025  on Shopify

I still learning about dropshipping and so far, so good with help from the Dropsure Customer Service. I am using different dropshipping portals and Dropsure is the best of far in comparison to the other portals. My only concern is that I hope their product selection process could be better, but again I am having a pleasurable experience with them.

Derek Lawson

Apr 16, 2025  on Shopify

The app is easy to use and the customer support is great. I have run into several issues with the function of it and was confused a lot along the way, luckly I had help support. The quoting process is really confusing on this app and you can't see the cogs of your product from aliexpress untill a purchase is made, which takes another 2-3 days.

Charles Roberts

Apr 16, 2025  on Shopify

The integration with Shopify is reliable and easy. Customer service is top-notch with super prompt responses. I do wish they had more on-trend variety of products, though.

Lorenzo Moretti

Apr 01, 2025  on Shopify

I strongly recommend them to optimize the page, because when I first entered the platform, I had no idea how to operate it and there is no guidance... which wasted a lot of my time. Fortunately, my agent was very patient and helped me a lot. I am really grateful to Christi.

Carter Sullivan

Apr 01, 2025  on Shopify

I was recommended by one of my friends, to be honest it's not bad, several of their employees are working with me. If I have a problem they can help us fast, hope they can keep the speed of solving the problems.

Owen Bennett

Mar 31, 2025  on Shopify

Their website is well designed and I use the platform smoothly. I have a group with them and we have a great time chatting, hope we can always work smoothly like the old way.

Elias Kehoer

Mar 31, 2025  on Shopify

I used them for my business about 4 months, to be honest, no bad. Alice is professional and shipping is pretty fast. But when I make batch payments, there are always freezes, which gives me a headache. I told her several times but she still saying they are fixing... I hope they can solve the problem soon.

Jacky Dman

Mar 26, 2025  on Shopify

I had the pleasure of working with Christi from Dropsure, she is extremely helpful. She try to address my questions and made sure I had all the information I needed. Her professionalism and patience stood out, and she made the entire experience smooth and stress-free. I truly appreciate her support and highly recommend her assistance to anyone looking ...

Matteo Buher

Mar 26, 2025  on Shopify

I am new to dropsure, and I am have a happy experience withen Jessie. She is very patient to me, althrough I'm a newbie. Now I can use their platform smoothly, thank you very much to her.

Niklas Ibert

Mar 25, 2025  on Shopify

Tôi rất yêu anh trai mình, tôi nói chuyện với anh ấy mỗi ngày, tôi hy vọng một ngày nào đó tôi có thể đến Trung Quốc và thăm Dropsure, họ giao hàng rất nhanh và tôi rất hài lòng!

Adrian Schäfer

Mar 25, 2025  on Shopify

Der Versand war schnell, ich bin sehr zufrieden! Manchmal treten jedoch Fehler bei der Zahlungsabwicklung auf. Ich schlage vor, dass Sie mehr technisches Personal einstellen. Insgesamt ist es großartig, ich werde weiterhin Dropsure verwenden.

Francesco Suslame

Mar 25, 2025  on Shopify

Il mio agente sembra essere sempre occupato e risponde lentamente ai messaggi. Vorrei sapere se Dropsure ha molti clienti? Tuttavia, il mio problema è stato risolto prontamente e fortunatamente nessun cliente si è lamentato con me. A dire il vero, la velocità di consegna in Europa è piuttosto buona.

Hugo Sekas

Mar 24, 2025  on Shopify

我使用了大概三個月的dropsure,我的代理Anna回复速度很快,但是他們的產品品類太少,因為我需要尋找很多熱銷產品,我給他們提供過很多次建議,但是他們依舊沒改善,我不得不使用其他平台來搜品... 不過他們的運輸時間比較快,not bad

Sophie de Vries

Mar 05, 2025  on Shopify

This app has been a game-changer for my experience!The real-time tracking and automated notifications keep our customers informed at every step. Not bad to be honest. The setup was quick, and the Daskboard is clean and easy to use. Totally free, Highly recommend to anyone looking to boost customer satisfaction.

Nikos Papadopoulos

Mar 05, 2025  on Shopify

Dropsure is really awesome to use! You can find some winning products for yourself. What really stood out to me was the support team—Anna responded within minutes and provided clearly, I really appreciate her. The app is user-friendly, and the impact on our conversion rates has been remarkable.

Giulia Rossi

Mar 05, 2025  on Shopify

This app has helped us get many customers! The afiliate system and referral program are easy to use. Our customers like the shipping time, and we've seen a noticeable increase in repeat purchases. I recommend to everyone to use this app.

Amelia Parker

Mar 04, 2025  on Shopify

Dropsure's interface is intuitive and easy to use, which meets the needs of matching customers and has increased my store's conversion rate by nearly 30%. The customer support is responsive and any setup issues were resolved on the same day. And it's completely FREE. The only suggestion is to add more features to publish products on other platforms...but overall it is highly recommended!

Henry Mitchell

Mar 04, 2025  on Shopify

Dropsure has significantly increased my sales! It is easy to use, even a novice can quickly get started. Its functions are very practical and help me save a lot of time. The only small drawback is the price, but for the effect, it is worth it. Highly recommended to everyone

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