Stay away! Will crash when you need it most and Atlas will not respond. Store being down = Lost Revenue! And Atlas had the nerve to continue charging. Atlas creates great looking pages. Unfortunately, the thing we need most from Atlas is to have a working store that doesn't randomly crash, and fast support when something goes wrong. Randomly, my site has been down, I couldnt make fixes to my store because I was getting a "we are having trouble verifying your license" message from Atlas theme. I emailed Atlas support. No answer. I sent two messages through the support app. No response. But they kept right on charging me. Avoid at all costs - think of how much missed revenue and wasted Ad spend you could run into while Atlas doesnt think its worth getting back to its customer.

I'm not bot i promise. I started by using AI Store Builder that i saw on youtube and it worked terribly and all the comments were negative in the shopify store. I then found atlas, which revolutionized my store and saved soooo much time and money. HIGHLY HIGHLY RECOMMEND I CANT WAIT TO SEE WHAT MORE THEY ADD THIS APP!

Great support and App! I'm able to build great looking pages and content in 5% of the time it would normally take. Will update on conversions once the site goes live! Edit - 24.11.2025 Be careful how you use the theme and AI Store builder. Just lost over $1000 of edits and 3 weeks of work due to false 'expert' advice. The Live theme and Store builder theme are not always the same... if one is linked and you delete it, you LOSE everything and have start from scratch again.

Great support and App! I'm able to build great looking pages and content in 5% of the time it would normally take. Will update on conversions once the site goes live!

So I already had a store and switching to a.i and had some issues not knowing how to do a few things and Chi and Eddie were absolutely amazing with help!

Very helpful with the support. Had an issue with the store and they sorted it out within minutes. Would highly recommend!

The Atlas theme is absolutely the best! It’s clean, fast, and easy to customize. The support team is also amazing very helpful, friendly, and knowledgeable. They quickly answered my questions and guided me through every step. Highly recommend!

Ganz ehrlich – ich kann die App empfehlen. Man kann damit in kurzer Zeit einen hochwertigen Shop erstellen, der direkt einen sehr guten ersten Eindruck macht. Besonderer Pluspunkt: Der Support reagiert schnell und hilft, wo er kann. Der einzige Grund, warum ich keine fünf Sterne vergebe, ist, dass es noch ein paar kleine Baustellen gibt. Grundfunktionen wie eine bewegliche Announcement Bar oder automatisches Videoabspielen fehlen derzeit, aber ich bin sicher, dass diese mit zukünftigen Updates ergänzt werden. Kurz gesagt: Eine klare Empfehlung!

Very good software, had a few problems with design but Eddie who had an amazing experience of coding has helped me absolutely through every problem to solve it. Been a great experience having someone in the customer team who knows how to code to help me, thank you ;)

I have been trying to contact your team for 3 months by email and through normal support channels, but I haven’t received any response. For the past 3 months, you’ve been charging $49 from my account even though I haven’t used the app. On October 27, you charged another $49 again. I haven’t been using this app for months, yet the payments keep being deducted. Please resolve this issue and refund the charged amounts.

I recieved amazing help from the support team! They went above and beyond to guide me through everything, and made sure i felt confident every step of the way. Best support experience I've ever had

j'ai eut l'occasion d'avoir un humain derrière l'écran et c'était super. Mais depuis impossible on est face a une IA, qui nous sort un texte, qui coupe les conversations sans que le problème soit résolu, cela fait un mois que je ne peux pas avancer avec ce thème car j'ai besoin d'une personne qui m'aide pour résoudre les problème et a part cette IA et ces réponses automatique je n'ai rien. Et quand je dis je veux parler a un humain elle coupe la conversation, il faut reprndre depuis le début. Je me suis trompé sur le choix du thème , très déçu de atlas!!!!!

Peters was such an amazing help! I could not see my store correctly on my website and he corrected that so that my store is flowing properly. 10-10 recommend Peters and Atlas!

So I already had a store and switching to a.i and had some issues not knowing how to do a few things and Chi was absolutely amazing with his help!

J'ai eu la chance de tomber sur Eddie Lavandera conseiller support client Atlas, Professionnalisme patience écoute aide rien à dire a part un grand merci a Eddie Lavandera pour son travail incroyable. Je vous recommande fortement le thème Atlas qui facilite et fluidifie la création de votre site.

le service client est parfait, réactif, toujours quelqu'un pour résoudre les choses a n'importe quelle heure, c'est top je mets 5 étoiles

Application trés efficace et trés utile, trés bon service client, trés réactif et à l'écoute pour régler tout ce dont on a besoin

This is a great app that took my store from empty to ready to launch in several hours instead of several weeks. I can add custom sections just by prompting and the bundler feature saved a lot of money. This is by far the biggest labor saving tool in my arsenal as of now. It's a great scaffold, just be sure to go back and customize the elements it puts in there to really make it your own.

This is a very nice app and I really liked it very much. Highly recommended for someone who wants to make his store feel like a very premium store.

Adorei a experiência de montar minha loja no Shopify com o Atlas. Na primeira vez esqueci de incluir fazer a loja no meu idioma. Fiz uma nova loja agora sim com a indicação correta do idioma. Ficou linda,vendedora.