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Customer reviews: Dropship‑Clothes

Reviews (24)

Overall rating
3

What Merchants Think

Merchants using "Dropship‑Clothes" generally have mixed feedback. While some appreciate the app's user-friendly interface and product quality, others have expressed significant dissatisfaction with the customer service and order fulfillment processes.

Key Strengths

  • User-friendly interface and easy setup
  • Efficient customer support from representatives like Crystal
  • High-quality products that satisfy customers

Common Concerns

  • Lack of responsive customer support and communication issues
  • Problems with order fulfillment and tracking
  • Inability to choose different shipping options directly in the app
  • Synchronization issues with the store

Final Thoughts

Overall, "Dropship‑Clothes" offers a promising solution with strong features but is hampered by notable service and support deficiencies. Effective customer support and reliable order processing are essential for users, and addressing these areas could significantly enhance the app's effectiveness and user satisfaction.

Lala’s Closet

Dec 08, 2024  on Shopify

I have had no issues using the app. My customers are very pleased with the quality of the products. My contact representative is always helpful anytime I have a question or request.

Mystique-Online

May 30, 2024  on Shopify

The app is exceptionally user-friendly, with an easy setup and intuitive interface. I interacted with Crystal, a consultant who is very efficient and responds quickly. The products are of high quality, and I've had no complaints from my customers. Overall, this app is highly recommended for its ease of use, excellent support, and reliable products.

Sam's

May 15, 2024  on Shopify

No response from the supplier. I have an order and nobody is responding. The order is not fulfilled. Highly unprofessional. Do crosscheck twice before adding their products.

L & M Kee, LLC

Apr 02, 2024  on Shopify

I Wish there was a way to choose different shipping options in the app when placing the order. I see on the website that there are 3 options available. So when a customer requests to have their order expedited I order directly on the website and skip the order on this App.

Rowdy Runway

Nov 14, 2023  on Shopify

I am new to dear lover and have had about 4 orders through them. My service agent is Emma, and she does not ever understand my questions or answers them clearly. Furthermore, I was charged twice for the same order yesterday. Today, I paid for an order, and it reflects as paid, but it still sends emails and says it needs payment before fulfillment. I wish they had a live chat, or customer service number because the response times are slow.

Jordan Marie

Aug 30, 2023  on Shopify

The application just stopped working. Items will not sync to my store any longer. I submitted a support request but never heard back.

Best4togo

Sep 04, 2021  on Shopify

Terrible app. Dont have any support. I tried for severe times talke to them but they never answer. Also the app not sync with my store.

Alpha Chick Boutique

Jul 21, 2021  on Shopify

Do you have a cheaper option for shipping? $28 shipping is too expensive each time a customer orders an item. Customers don't want to pay that much shipping on an item

Sunday Morning Mimosas

Oct 03, 2020  on Shopify

I added this app and did a test order prior to going live. I never received the order but was charged for it. I have reached out to them in various ways and never heard back. What a scam.

D Trendy Shop

Sep 01, 2020  on Shopify

This app is very easy to use when adding products to my store. However, once you are placing an order is very confusing and it will tell you that they don't ship to that address. I've requested support twice and still have not received any response. It is a shame because they do have beautiful merchandise.

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