Drip: Email Marketing & Popups logo

Customer reviews: Drip: Email Marketing & Popups

Develop by Drip

Reviews (81)

Overall rating
4.6

What Merchants Think

Merchants consistently praise Drip: Email Marketing & Popups for its combination of ease of use, powerful automation features, and excellent customer support. Many have experienced significant improvements in their email marketing strategy and customer experience after transitioning to Drip. Overall, the feedback highlights Drip as a top choice among email marketing tools, particularly for those looking for a balance of simplicity and advanced functionality.

Key Strengths

  • Powerful automation capabilities that allow for fine-tuning of customer journeys.
  • Easy to use with a visually appealing interface.
  • Exceptional customer service and support, including live chat.
  • Cost-effective for businesses, saving money compared to other platforms.
  • Comprehensive training sessions and ongoing feature updates.

Common Concerns

  • Perception of higher costs, although many find these justified by the time saved and features offered.
  • No significant concerns noted regarding technical capabilities or usability.

Final Thoughts

Drip: Email Marketing & Popups is highly regarded as a reliable and efficient email marketing tool that caters to a broad range of marketing needs. It has been able to impress both new and experienced users by striking a balance between ease of use and powerful features, making it a go-to choice for many businesses aiming to enhance their email marketing strategies.

TechExpress

Jul 28, 2024  on Shopify

We are relatively new to Drip, and have been really pleased with our decision to move across - the people and the support have been top class, also we have been on a number of training sessions as part of our start-up phase which has increased both our knowledge and the effectiveness of our email strategy. We are already seeing the positive results in our email metrics. I would highly recommend Drip to those of you who are sending out regular emails with no real plan or breakthrough strategy - the people at Drip will guide you along to a new journey of success.

Campbell Corps - Official Store

Feb 06, 2024  on Shopify

I would recommend Drip above any other provider I've used, and as a MarTech consultant... I've used a lot. Far and above Klaviyo and Mailchimp, in my opinion. Their automation is really powerful and allows me (and my clients) to really finetune the customer experience for where THEY are in their journey with the brand. Drip stands out because many CRM/email providers are either highly technical (meaning you need the tech savvy) OR are very easy to use but lack great features. Drip is the only provider I've found that can do great with "easy button" items out-the-box, but also has a robust back-end that allows for more complex editing. Highly recommend to anyone and everyone.

Whealth

Jan 11, 2024  on Shopify

We went from sending all emails on hubspot -> using drip which saves us a few thousand dollars each month. Drip is easy to use, aesthetics and function of the platform are great, and their support chat is soooo helpful. They're available almost instantly during their work hours. It's been a lean yet powerful email marketing tool for us as a growing start up! Can't recommend enough

Greener Life Guides

Nov 13, 2023  on Shopify

Intuitive and easy to use. It has a lot of things in a single app, so cart abandonment, product recommendations, etc. not just a pop up. It is expensive but it saves hours per month, so it more than makes up for it.

Compete Every Day

Sep 14, 2023  on Shopify

We migrated over from another ecomm email service and have been incredibly impressed with the customer service and simplicity to use. Highly recommend for the best bang for the buck.

Health Direct

Jan 13, 2022  on Shopify

Drip has been a solid backbone to build excellent post-purchase automation. Their workflows also allow us to build "intelligent" campaigns instead of just sending a series of emails that is responsive to customers' decisions and preferences. The support team is easy to work with too. We highly recommend this.

FightCamp

Jan 25, 2021  on Shopify

Drip is an excellent marketing automation tool. It's both simple to use out of the box, and is highly customizable to fit all of our complex needs. We love the split testing features, as well as the data visualizations provided to highlight what's working and what has room to improve. We've always had great experience with Support & the technical team — anytime we have a question, they work with us right away. They're constantly releasing improvements and new useful features, which means the platform and available tools just keep getting better. Drip has become a very reliable revenue generator for our company. Highly recommend.

FRANC

Jul 20, 2020  on Shopify

Drip is the best email marketing software we have ever used, its the perfect cross between MailChimp (the visuals and ease of use) and Hubspot (the CRM and advanced capacities). Visually it's a treat to work with and the team is constantly coming out with updates and improvements, never stagnant. Highly reccommend.

Ross Street Roasting Co.

Nov 20, 2019  on Shopify

I've been using Drip for over 4 months now, and I'm in love. I was able to get valuable automated flows running in a few days that have consistently driven sales for me, as well as giving me easy and quick ways to send out broadcast messages to my customers - using fantastic filtering/targeting criteria. And when I've needed support, the Drip team is always ready in the Live Chat - and they're super nice to talk to while quickly helping me solve problems or challenges. Can't recommend this app enough - More than worth it!

OutdoorVitals

Oct 21, 2019  on Shopify

When we switched to Drip we were able to track conversions as they related to our automated email sequences much better! We we also able to track the lifetime value of our customers well! It's easy to use, has the features we need, and really does a better job than any other ECRM we've used so far.

Scroll to Top