Day one, the chat timed out (annoying). Next morning they followed up by email and got me unstuck. Since then, listings are the strong suit; social features aren’t robust enough to replace our scheduler. Still keeping it because the price-to-time-saved ratio is good.

As a former copywriter I’m picky. Dondo handled the boring parts across a low triple-digit catalog, and I nudged tone on the handful that matter. Charts lag and feel cramped; a CSV export would help. For what it charges, the AI side earns its keep.

Note to self: lock tags before bulk edits. I forgot once and a custom tag doubled on two collections—easy fix, but still. Otherwise, big reduction in manual edits. Would love deeper attribution in the dashboard. Worth the price for the time saved.

"Pros / Cons Pros: setup in minutes; previews match live; rollback is safe. Cons: analytics is surface-level; social feels v1. Verdict: with just under 200 products, the time saved on copy justifies the cost."

Bilingual store on Shopify. Copy reads adapted, not just translated—nice surprise. Early quirk: a couple of Spanish titles were over-capitalized; a quick style change fixed it. I wish analytics broke out results by collection and batch. Pricing feels fair.

We run Shopify + Amazon with fewer than 80 items. First pass made Amazon bullets too long; support sent a template tweak and we republished. Social posting is pretty basic (no real calendar or preview flow). Still good value if you want clean product pages fast.

Once you click install, you are doomed to months of charges and no way of contacting this business. Getting a refund if the charges that will be sent thru will be a nightmare - I have not been refunded yet! I can't even get past the point of opening the app. It immediately goes to an error 500 page and then you start over again. I want this cancelled and I want a refund if every penny I've been charged because this app has NEVER worked for anything except to be billed to my Shopify account. No service, no customer support, no contact, never available during normal business hours - just NEVER AVAILABLE at all. Stay away!!!!

Dondo’s automated listings increased our store visibility effectively, but setup documentation could be clearer for new users.

The quality of Dondo’s automated content is generally high, but a bit more detailed analytics data would help confirm results more clearly.

Overall positive experience—Dondo helped us scale faster, but occasional small adjustments to descriptions are necessary.