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Customer reviews: DiscountDuck quantity breaks

Develop by Redcod

Reviews (29)

Overall rating
4

What Merchants Think

Merchants generally have a positive impression of "DiscountDuck quantity breaks". Many appreciate its ability to handle complex discount configurations that Shopify doesn't natively support, such as multibuys or stackable discounts across multiple product lines. Users have also noted the app's user-friendliness and its customization capabilities. Additionally, the support team, particularly Xavier, has been highlighted for their prompt and effective assistance.

Key Strengths

  • Effective in setting up multibuy specials and stackable promotions.
  • Displays discounts clearly in the shopping cart.
  • Highly customizable according to merchant needs.
  • Excellent customer support, especially praised for being responsive and resourceful.
  • Simple and intuitive to use.
  • Unbeatable price point.

Common Concerns

  • Issues with real-time updates of the quantity progress bar.
  • Occasional conflicts with other apps using the draft order system.
  • Currency conversion issues with multi-discount applications.

Final Thoughts

"DiscountDuck quantity breaks" is held in high regard by merchants who need advanced discount functionality not provided by Shopify. Its combination of simplicity, powerful features, and exceptional support make it a top choice for businesses looking to enhance their promotional offers. Despite a few technical challenges, the app's strengths generally outweigh its drawbacks.

Drawlz Brand Co.

Oct 26, 2023  on Shopify

Can't use the app. Customer service is shit. #rd and final email going out today. *The quantity progress bar does not update in real-time. THis could be a theme issue; however, I would not know because they do not answer help or email questions.

Kambarang Garden Centre

Jul 06, 2022  on Shopify

I've used this to set up multiple multibuy specials that Shopify wouldn't allow natively. I have hundreds of products which have "4 for X, 10 for Y" discounts, and this app works perfectly for that purpose. It shows the discount in the shopping basket as well which I didn't even think was possible in Shopify. Very good feature! It's quite customisable in how you set up the specials and how it looks on your website. I had a visual glitch occur and messaged the developers. They very quickly responded and sorted out the issue with polite and clear communication. When using an app like this, what makes it a 5/5 is when the developers are ready to jump in and help like they did. I strongly recommend this app if you need to set up Specials and Multibuys in your store.

ONE-X-DAY

Jun 29, 2022  on Shopify

ottima applicazione e ottimo servizio cliente. L'unica applicazione che mi ha risolto il problema degli sconti.

Dancing Bee Equipment

Mar 29, 2022  on Shopify

After testing out many similar apps I found that DiscountDuck was by far the best app for our organization. Its extremely easy to navigate and is clean and efficient with the features it offers. The app developer went above and beyond to ensure that the application met all of our needs and had really good communication throughout the entire implementation process. I would recommend this app for any size company , big or small. The price point is unbeatable and the customer service is unmatched. Thank you Xavier for all your help!

Maître Philippe & Filles

Feb 19, 2022  on Shopify

I use this app at this moment only for quantity breaks and it's doing a great job. The support is also very helpful. Thanks.

Cottonia Products 2000 Inc.

Feb 08, 2022  on Shopify

Excellent app. EXCELLENT customer service!!! 10/10. I would highly recommend this app. Simple and easy to use, and works as intended.

The Shisha Shop

Dec 07, 2021  on Shopify

Firstly this is a MUST HAVE app! It's provides the features that Shopify should have by default, mainly the ability to stack promotional discounts so for example, you can run BUY 2 GET 1 FREE on 2+ different product lines if you want to. Or even BUY X GET Y discounted. Another real world use is offering multiple discount codes to apply on different products or categories, again something that Shopify doesn't do natively. Secondly, and this is a big one, the support is absolutely first class! Xavier went out of his way to provide support on Black Friday (busiest day of the year and was extremely busy for them) to try and resolve an issue I had (problem was on my side). We then discovered that we had a conflict with another app which again he went out of his way to try and get it resolved but unfortunately that wasn't possible because both apps use the draft order system. If you are serious about marketing using promotional offers or discounts codes that need to be stackable (various discount types concurrently) then this is the app that you want!

EMF Ball Joints

Nov 11, 2021  on Shopify

Excellent app and fantastic support. I had a little problem with using the multi discount where it wouldn't apply the discount to another currency other than the home currency. They are working on a solution (Xavier replied immediately to my email which I didn't expect but greatly appreciated!) but in the meantime, I was able to use a percentage instead of dollar amount and it converts to both CAD and USD. Great app, I will be adding it to another website of mine.

Medene

Sep 19, 2021  on Shopify

DiscountDuck est une application simple d'utilisation et intuitive, faisant efficacement tout ce qui est en rapport avec les réductions dans Shopify. Le support est à l'écoute et très réactif, je recommande !

Cuisine-Pratique

Aug 19, 2021  on Shopify

The app provide precisely what I need. The display style is very clear and unique so that the visitors understand immediately how to get discounts. Furthermore, I had an displaying issue because of my shopify theme and Xavier from the support fixed it very quickly. I tested a lot of discount app and this is the best so far.

Holistic Oils

Jul 30, 2021  on Shopify

Wow, incredible app! I've tried so many quantity break apps and have never been impressed. This one customized to my theme perfect and works great. And the support team helped me out by making adjusting it a bit. Highly, highly recommend checking it out.

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