Just started using the app and am impressed. The support is top notch which is priceless. We have so many more promotion options with which to engage our customers. I love the automation and ease once the promotion is set up. Look forward to learning and applying more!

We could dynamise our promotions thanks to Discount Ninja, and the help desk is very reactive and always pertinent.

Overall, this is nice app with a lot of functionality. There's a little more to the initial setup than I thought, and a small learning curve once you get in there, but not too bad. Support has been good about getting back to me pretty quickly. I wish they had a bundled item feature, but they say it's coming. Also, the free shipping for spending $X option didn't work properly when I excluded certain hazmat products from applying. Their support team was going to look into that, and I have yet to hear anything. That was probably 2 weeks ago now.

We've been working with Discount Ninja for a few months now and have found the promo engine very intuitive, a lot of the features are super straight forward to configure and easy to manage too. Would highly recommend

Outstanding support team.

Great app normally. Very good at dealing with more complex discount setups. We have had to contact support a number of times, often for just small issues and they have normally been fixed quickly

We really wanted to use to use this app. It is unfortunately very difficult to use with very limited support. This impacts most of your core shopify files so if you decide to do this you really can't just go back.

Really helpful team of people. Would strongly recommend. Marcus

Discount Ninja is an invaluable app for our store. We've tested every GWP app in the Shopify App Store, and Discount Ninja stood out because it does exactly what we need. While other apps come close, none match the performance of Discount Ninja. There is a bit of a learning curve, but once you get the hang of it, you'll love it. The app developer is incredibly responsive. I've made three suggestions to improve the app, and two have already been implemented, with the third in the works. It's great to see a team that listens to feedback and continuously improves their product. If another app conflicts with Discount Ninja, the other app goes—that's how essential it is to us. We highly recommend Discount Ninja for anyone looking for a reliable and effective GWP solution.

We've been using Discount Ninja for 2+ years and have only positive things to say about the app and about their tech support. We've not had a single issue but when we have questions, the techs at Discount Ninja are quick to reply and help out. Their communication is clear and helpful and they are constantly making improvements to what their app offers.