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Customer reviews: Amai Bulk Discount & Sales

Develop by Amai

Reviews (255)

Overall rating
4

What Merchants Think

Merchants have mixed feelings about "Amai Bulk Discount & Sales". While some appreciate its functionality and helpful support, others have experienced issues with bugs and limitations, leading them to seek alternative solutions. The app seems beneficial for some but problematic for others, especially when it comes to reliability and support.

Key Strengths

  • Effective customer support praised by multiple users.
  • Simplicity in setting up and using bulk discounts.
  • Ongoing improvements noticed and appreciated by long-term users.

Common Concerns

  • Bugs and slow performance that have worsened over time.
  • Limitations on the free plan that some users find misleading.
  • Instances of incorrect pricing during sales events.
  • Inadequate support resolution for specific technical issues.
  • Complexity for some users, making the app difficult to use.

Final Thoughts

The "Amai Bulk Discount & Sales" app is seen as a potentially powerful tool with commendable support but is hampered by technical issues and inconsistencies. It may be a good fit for some merchants who are willing to work through its quirks, while others may find more reliable alternatives better suited to their needs.

sellmystuffcanadamontreal

Jan 22, 2025  on Shopify

I am not currently using this app. I found another discount app at an attractive price that is suiting my needs. However, the responsiveness from Amai's Support was great. May use them again in the future.

Mapo

Jan 21, 2025  on Shopify

I install the app because they say on free plan "Unlimited Products/Variants". When I start a bulk discount, the app say I can only add 100 variants on free plan.

Shropshire Design

Jan 15, 2025  on Shopify

I have had this app for years and tolerated its quirks, but it’s got more buggy and slow over time and I have now moved to an (excellent) alternative. I was left crazily frustrated by incorrect progress indicators rules stalling during enabling/disabling (leaving me clueless as to what it had changed without checking thousands of products’ prices manually). The rules page in the app stopped loading in my browser and needed several ‘refreshes’. Save yourself the stress and look at high-ranking alt that charge the same price.

The Kawaii Nest

Nov 27, 2024  on Shopify

DO NOT USE!!!!!! WHAT just happened!!!!!!!!!!!!! i published a sale and MANY products went for .95 cents!!!!!!!!! it seemed it was the second, third, fourth variant????? i turned off the sale and the damn prices were still ACTIVE so i published another theme AND THEY WERE STILL THERE i had to put ALL the items into draft i am NOT happy. got ZERO SUPPORT, I MANAGED TO uninstall and have to go back to all my products and manually change the .95cents. worst experience ever. DO NOT USE

Mille

Nov 26, 2024  on Shopify

I use AMAI app on sale events in my store for a few years now and I am always happy with the customer support team. It's nice to see this app developing and getting better all the time.

Free Store Col

Nov 08, 2024  on Shopify

Una aplicacion con demasiados problemas... lentitud al cargar los descuentos, se a trabado hasta por 1 dia para activar un descuento, no aplica los descuentos completos si los productos tienen variaciones se los activa a unos y a otros no... realmente un problema mas que una ayuda.

Baraka Impact

Sep 05, 2024  on Shopify

WOW!! App performs great. And the support team is outstanding. They are so quick to respond, so helpful and supportive. Made the setup and installation so easy and comfortable. Thank you so much

Aromantic UK

Nov 16, 2023  on Shopify

The support we got was horrible; we uninstalled the app as we never managed to get support to fix our issue. They kept on saying it was fixed, but it never was. Namely, we wanted to manage campaigns based on tags, and if we added tags to a product, it didn't get discounted like it was meant to be and it used to work, but they were never able to resolve that. I will not install another app by Amai....

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