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Customer reviews: Discount Kit

Develop by Optizio

Reviews (33)

Overall rating
5

What Merchants Think

The "Discount Kit" app receives overwhelmingly positive feedback from merchants who appreciate its ability to handle complex discount scenarios and seamlessly integrate with various Shopify functions. The app is frequently praised for its exceptional customer service, provided by a team that discounts management tool that exceeds expectations, especially during high-volume events. Merchants express confidence in its reliability, effectiveness, and the consistent support from the development team.

Key Strengths

  • Exceptional customer support with quick response times and proactive assistance
  • Ability to handle complex discount setups including multiple coupon codes and tiered discounts
  • Integration with Shopify point-of-sale and draft orders
  • Ease of configuration and reliable performance
  • Continuous updates and development of new features

Common Concerns

  • Some users noted the app's cost but found it justified by its functionality

Final Thoughts

Overall, "Discount Kit" is highly recommended by merchants for its robust features and exceptional support team. It is seen as a versatile and reliable solution for managing various types of discounts and promotional campaigns, making it an essential tool for Shopify merchants aiming to elevate their discount strategies effortlessly.

Eko - Staging

Feb 14, 2025  on Shopify

We onboarded Discount Kit to transition us off using custom scripts while still maintaining complex discount rules that combine product discounts, buy x, get y, and promo codes.

Lakeland Lights Company

Jan 21, 2025  on Shopify

Absolutely fantastic service from the team at Discount Kit and Sammy who helped us get set up and sorted with what we needed for a recent sale. This despite our needs being quite specific and hard to achieve. Sammy went above and beyond to come up with a solution - it's worth highlighting how honest he was in recommending alternatives or other ideas that might not even have required the use of their app - something he didn't have to do but indicated to us that his first priority was getting us sorted, even if it meant we used something else. Suffice to say we did end up getting set up with Discount Kit and it has been running as needed. We use a fair few apps on Shopify and only a couple of them stand out for their exceptional service, reliability and effectiveness and we are happy to now add Discount Kit to that list. We're looking forward to working with Sammy again on some future projects and highly recommend them.

Dr. Squatch

Dec 09, 2024  on Shopify

Been using Discount Kit for our Gift with Purchase campaigns and it really handles our needs well. The team (Sammy, Dave, and Gavyn) has been particularly helpful - really quick responses and clear explanations when we had questions about setup and functionality Technical limitations are communicated clearly and they're transparent about their product roadmap. Key standout is their customer service approach - they're very proactive about helping you solve issues. If you need a reliable discount management tool, this one definitely delivers.

Casper Sleep

Dec 05, 2024  on Shopify

After a long search of discount apps in the Shopify store, we finally landed on Discount Kit and its sister app, Code Bulk. These two apps in combination were the only solution my business found to meet our promotional needs for different discount types, multiple coupon codes, etc. Not only that, but the support team and developers have been a godsend. Dave, Sammy, and others are also very quick to respond to any questions over email, and they work fast too. They've implemented upgrades with a very quick turnaround time for feedback that I've provided them. Their crew is the real deal!!

Camille Brinch Jewellery

Nov 20, 2024  on Shopify

This app was a life-saver for our event! 3000 orders in 7 minutes. If you're looking for a discount app for BFCM this is it! Was looking for an app that could handle complex Discounts without having to use some pre-built UX for my customers. This app was perfect! Give it a try if you hate all the bloated discount apps. This one solved a big pain for us and the discounts run native on Shopify.

Albee Baby

Nov 10, 2024  on Shopify

Great team discount kit. They are very responsive and are able to think outside of the box. Glad we found them :)

Cara & Co.

Oct 29, 2024  on Shopify

Very pleased with the support offered by the team at Discount Kit. Whenever we've had issues with our discounts, they have replied in a very timely manner and have walked us clearly through the necessary steps to create the discount as desired. This has helped us in a pinch multiple times, and we greatly appreciate the dependable support offered by this team!

Craft Supplies USA

Sep 16, 2024  on Shopify

Discount Kit is one of the most important apps we use. We tested several other discounting apps in our search, specifically for volume discounts, and Discount Kit is hands down the very best. Seriously, nothing else even came close. It's easy to configure yet super powerful and so fast it feels like a native feature. The discounts automatically work on the web store, POS, and draft orders. This feature parity across all order input methods was big for us. The developers are very responsive to input and fixes. Discount Kit gets our highest recommendation!

Juvenon

Sep 09, 2024  on Shopify

One of the best and most versatile discount apps on this site! Extends usability dramatically and perfect for BFCM. Support is also outstanding, work quickly, and help implement new features as needed. Always grateful for the team at Discount Kit.

Bombay Sapphire Distillery

Jul 15, 2024  on Shopify

We recently downloaded Discount Kit and are thoroughly impressed with both the app and the outstanding customer service from their team. The app integrates seamlessly with our store, enabling us to offer a variety of discounts to our customers. They consistently update the app and are actively working on new features, which is fantastic.

KioskCokelat

Apr 23, 2024  on Shopify

Great app, great support. We needed a way to do tier discounts on specific variants only and the Custom discount option gave us this function.

Celluma

Apr 22, 2024  on Shopify

This is such a powerful app. We have some pretty sophisticated dollar-off discounts by product, which includes an array of bundle discounts. I'm impressed with how easy it is to offer customers a simple, single code to accomplish some pretty complex promotions behind the scenes which is not possible with out-of-the-box Shopify. The team is super responsive and always open to suggestions for improvement. They are regularly updating the app with new features, but not overcomplicating it.

Rollersnakes

Dec 22, 2023  on Shopify

The new Custom Discount feature is excellent, for our use case it has provided a solution to Shopify’s 5 active automatic discount limit, as it allows you to setup multiple discounts within a single automatic discount.

Ultimate Ears

Nov 07, 2023  on Shopify

What sets Discount Kit apart is not just its robust features but also its exceptional support team. They have been accommodating, providing personalized advice and quick responses to ensure our promotional campaigns ran smoothly. Partnering with them felt like a true collaboration, with their dedication playing a significant role in the success of our holiday promotions.

Norlan

Oct 26, 2023  on Shopify

This app has been an amazing addition to our store. With the ability to offer tiered volume discounts, we are finally rewarding customers who buy more and increasing sales at the same time. On top of that, Sammy and Dave deliver outstanding customer service. We couldn't be happier with the results.

Félix & Norton

Oct 11, 2023  on Shopify

I've used the app when I ran a promo and loved it! Very straight forward, it also came highly recommended by ex Shopify employees. Would recommmend!

Heat

Sep 29, 2023  on Shopify

This app is really great, it makes shopify's built in discount functions much more... functional. With the native buy $x, get 1 item free automatic coupon, the discount shows up in the cart in a really funky way, where every item in the cart, up to the price minimum, show up as having a discount. With Discount Kit, it just shows the discount on the free item in a normal way. Customer support is quite good as well.

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