Taranker.Com Logo
  1. Home
  2. Shopify
  3. Customer reviews: Zapiet ‑ Rates by Zip Code
Zapiet ‑ Rates by Zip Code logo

Customer reviews: Zapiet ‑ Rates by Zip Code

Develop by Shopify
View info

Reviews (82)

Overall rating
4.7

What Merchants Think

Overall, merchants have a highly positive view of "Zapiet ‑ Rates by Zip Code". The app is praised for its effectiveness in managing shipping rates by location without requiring complicated setups. Users consistently highlight the exceptional customer service provided by the support team, which has significantly enhanced their experience of using the application.

Key Strengths

  • Outstanding customer support, often highlighted in reviews as quick, knowledgeable, and effective.
  • Highly customizable shipping rates by postcode, proving beneficial for various types of businesses.
  • User-friendly interface which facilitates easy setup and management of shipping rates.
  • Proven reliability for long-term users, resulting in high recommendation rates.

Common Concerns

  • Occasional technical issues during initial setup are noted, though promptly resolved by support.
  • Some users experienced minor inaccuracies in delivery settings that required adjustment.

Final Thoughts

"Zapiet ‑ Rates by Zip Code" is a highly regarded app among Shopify merchants, particularly for its strong customer support and flexibility in managing delivery options. Despite occasional setup challenges, users express satisfaction with the app's performance and its positive impact on their operations.

Jardiniere Flowers

Dec 17, 2025  on Shopify

Love working with the Zapiet team! Awesome to talk to humans who help and are knowledgeable about their product. The app works so well for our needs as a florist!

Orchid Republic Floral Boutique

Dec 05, 2025  on Shopify

Nandita was very helpful when we experienced some issues with the app, very friendly with prompt responses. Allan was wonderful and he was very attentive. He tried to accommodate our request and went above and beyond.

Roadcruza Tyres

Nov 26, 2025  on Shopify

I had to go through the AI Chat-bot first which contradicted itself whilst try to assist, but eventually it saw sense and offered me a human to speak to. 'Nandita' was very helpful with my request. It was a simple one but the answer eluded me. Thanks Nandita

#WineObsessed

Oct 28, 2025  on Shopify

Sandy was absolutely brilliant. Super helpful, really easy to understand, incredibly responsive and also proactive in helping me anticipate and avoid potential issues I hadn't even come across yet. Thank you so much Sandy - you were everything I hoped to find from support after 24hrs of driving myself potty trying to figure out what I was doing wrong.

Four & Twenty Blackbirds

Oct 15, 2025  on Shopify

Jessica is super helpful and understood my questions as a novice! Great support, great app!

向陽房 SHINEHOUSE

Sep 30, 2025  on Shopify

RAWVOLUTION

Aug 14, 2025  on Shopify

Incredible customer support. Above and beyond– really.

Uplands

Aug 14, 2025  on Shopify

Frank and Carol's

Aug 11, 2025  on Shopify

Outstanding troubleshooting and support by Jessica! Thank you for fixing my issue. Zapiet is the best!

Doe Donuts

Jul 17, 2025  on Shopify

bitty she is the one who saved my day to resolved the problem really appriciated for contacting on the time

Stems A Flower Shop

Jul 01, 2025  on Shopify

The customer service I received was wonderful - I did what I could initially and when I got stuck Pavlo fixed all my issues quickly!

Prime Range Fresh

Jun 25, 2025  on Shopify

Betty was great. Super helpful and professional. Fixed our app integration just like that. Would give 10 stars if that was an option. Thanks Betty

Bedsnug

Jun 19, 2025  on Shopify

Southern Cancer Society Trust

Jun 17, 2025  on Shopify

Novelty Imports UK

Jun 15, 2025  on Shopify

Amazing customer service, really fast response and helped me complete my task over 2 days. Highly recommended if you want to charge by weight to separate postcodes in the UK.

Heartstone Farm

May 20, 2025  on Shopify

Jessica on support team is super helpful and kind. Great app for Shopify and great support

The Enchanted Florist DFW

May 05, 2025  on Shopify

works great

Cover Brothers

Apr 29, 2025  on Shopify

Serendipities

Apr 07, 2025  on Shopify

customer service was amazing! the app was easy for me to install and offer different delivery options based on zip codes for my small business

Getfish Seafood

Mar 31, 2025  on Shopify

Scroll to Top