Overall, merchants express mixed feelings about "Ship OS". While some appreciate its comprehensive approach as a shipping solution, others report significant issues affecting their business operations. The app's interface and potential as an all-in-one platform are favorable, but operational challenges hinder its effectiveness.
"Ship OS" offers potential as a comprehensive shipping solution but falls short due to operational issues that impact its reliability. Without improvements in customer support and operational efficiency, merchants find it challenging to rely on the app for their shipping needs.