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DelayRadar

Develop by Shopify

$19-$99

/ Month
Free plan available

Track shipment issues, get alerts, and resolve delays swiftly with DelayRadar.

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About DelayRadar

Launched Apr 24, 2026

Categories

Order tracking

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document
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Introduction Video

Description

DelayRadar detects delivery exceptions and helps merchants respond before customers contact support.

DelayRadar monitors shipments after fulfillment and alerts you when something goes wrong. It detects exceptions like delays, stalled packages, and lost-in-transit using real-time carrier data. Each issue is risk-scored and prioritized so you can act before customers complain. Get email alerts for critical shipments, view carrier performance reports, and use smart recommendations to resolve issues. Manage everything from an exceptions inbox with workflow tools and notification templates.

DelayRadar monitors shipments after fulfillment and alerts you when something goes wrong. It detects exceptions like delays, stalled packages, and lost-in-transit using real-time carrier data. Each issue is risk-scored and prioritized so you can act before customers complain. Get email alerts for critical shipments, view carrier performance reports, and use smart recommendations to resolve issues. Manage everything from an exceptions inbox with workflow tools and notification templates. more
  • Exceptions inbox with filters for status, carrier, date, and order priority.
  • Proactive customer email notifications with customizable templates.
  • Slack alerts for urgent exceptions and daily digest summaries.
  • Smart recommendations suggesting resend, refund, or wait for each exception.
  • Carrier performance reporting with exception rates and resolution times.

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