Reviews: DeepMine

Customer reviews: DeepMine

Reviews (31)

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What Merchants Think

Overall, merchants highly appreciate "DeepMine" for its efficiency and functionality, particularly in managing costs, profits, and vendor payments. Many find it an indispensable tool for their business operations, praising both its utility and the responsiveness of its customer support. Despite some minor issues, the app is generally well-received for its comprehensive reporting and automation capabilities.

Key Strengths

Exceptional customer service and support.
Efficient cost and profit tracking features.
Automation capabilities for reports and vendor payments.
Comprehensive reporting tools for sales, inventory, and tax.
Highly useful for consignment stores and partnerships.

Common Concerns

Occasional issues with support response times.
Problems with refund calculations not reflecting partial refunds accurately.
Desire for additional data fields and overview features.

Final Thoughts

"DeepMine" is widely regarded as a powerful and necessary application for merchants seeking to optimize their financial management and reporting. While a few minor issues exist, the app's strengths significantly outweigh its limitations, making it a highly recommended tool for businesses with specific needs in cost and vendor management.

Herbsoil

May 02, 2020 on Shopify

I do not get any responses from support and I have emailed them 3 times! The app is showing results for "all time" even after I have applied a filter. I have to delete this app.

Vapeandoando

May 05, 2017 on Shopify

Great App, the support is impecable and fast, if you need to automate the costs of your products, this is the way to go

Coolmaterial

Sep 22, 2016 on Shopify

Deepmine is a great reporting app and a must if you want to be able to keep track of, and report on, cost of goods and margins. I wish Shopify would add another price data field for cost. We've been using Deepmine on our shop selling gifts for men for a few years now and it's one of our must-have apps.

Betty's Consignment

Aug 18, 2014 on Shopify

LOVE LOVE LOVE LOVE LOVE this app. It has saved us so much time calculating payments for our vendors. As a consignment store I highly recommend this program!

Feinraus

Apr 18, 2014 on Shopify

Really great app! Especially the part with Cost of Goods, so calculating your profits (and not just turnover) is very simple. However it would be nice to also see total profits in the overview (in the order tab, next to total turnover, taxes, shippment costs and discounts). What I also really like are the automated daily e-mail reports and the partner part. This makes our lives much easier as we also sell goods in our store that is on "commission", we pay our providers / partners 50% of the turnover. And last but not least the turnover by Vendor is also nice.

Sublime Stitching

Mar 01, 2014 on Shopify

My most-used app for generating reports of any kind. I can easily provide my bookkeeper with sales tax reports, compare sales of various products to see which is more popular, or understand how much inventory to order to hold me for six months based on sales. Fantastic and completely worth it.

Overcast

Sep 09, 2013 on Shopify

Great app, great customer service. Needed an additional accounting option added, contacted the app developer, and he added the function within a week and maintained great communication throughout the process. Great way to track your strongest items, manage and maintain profit margins, and especially useful when paying out partners. Strongly recommend trying this one out!

Go To Patterns

Apr 25, 2013 on Shopify

Love this plugin. There are some downsides (I did a partial refund and the app shows that the whole price was refunded) but on a whole it is great for the price. I send my vendor's weekly sales reports automatically and can easily see exactly how well each product or vendor is selling.