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Customer reviews: Data Feed Watch Shopping Feeds

Develop by DataFeedWatch

Reviews (429)

Overall rating
4.8

What Merchants Think

Merchants generally have a very positive opinion of "Data Feed Watch Shopping Feeds," describing the app as an effective, user-friendly tool for managing shopping feeds. The standout feature is undoubtedly its exceptional customer support, which many regard as going above and beyond in aiding users. Many customers appreciate the app's flexibility and effectiveness in optimizing data feeds across various platforms, including Google Shopping.

Key Strengths

  • Outstanding customer support, frequently praised for its promptness and willingness to go the extra mile.
  • Flexible and powerful feed management capabilities.
  • Intuitive, user-friendly interface that aids in streamlined data feed management.
  • Ability to integrate seamlessly with multiple sales channels.
  • Effective in optimizing data feeds for higher visibility and compliance with platform standards.

Common Concerns

  • Some initial difficulty in navigating the app without prior experience in data management.
  • Challenges in accessing direct support occasionally, with users sometimes encountering automated bots first.
  • Technical limitations such as lack of direct API integrations or limited ordering synchronization with Shopify.
  • Issues noted around creating accounts and access to certain app features without premium plans.

Final Thoughts

"Data Feed Watch Shopping Feeds" is a highly regarded app praised chiefly for its excellent customer support and robust feed management features. Despite minor concerns around initial usability and technical limitations, the app is considered a valuable tool for merchants looking to effectively manage their shopping feeds and enhance their product visibility across platforms. Overall, it remains a popular choice due to its comprehensive features and reliable support team.

Vionic Shoes Canada

Mar 20, 2024  on Shopify

So far so good! We've only been using DFW for a couple of weeks but the capabilities are impressive and the support was very helpful (Magdalena (support) and Marvin (onboarding) were both great). It can be a little overwhelming at first if you don't have a background in data but once you get it, it's a great tool.

JM Band CH

Mar 13, 2024  on Shopify

Very helpful

Shoepassion

Jan 23, 2024  on Shopify

I had a fantastic experience with DataFeed Watch, and their customer care truly exceeded my expectations. The support team was incredibly helpful, providing prompt and insightful assistance that resolved my queries seamlessly. Their commitment to customer satisfaction reflects positively on the overall quality of their service, making DataFeed Watch a reliable choice for anyone seeking effective data management solutions

Maison Lavande

Jan 23, 2024  on Shopify

Impressive support from Ivan to help us correct the feed. The platform is easy to work with, and the support gets a well-deserved 10/10 !

BYHA.NO

Jan 18, 2024  on Shopify

Data Feed Watch has a nice interphase, easy to use and very flexible. The customer support team is always ready to help you within minutes. Maria from the support team helped me look through the feed and figure out why Google Mechant Center was giving me errors. It's all sorted out now and I couldn't be more pleased!

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