Reviews: Data Feed Watch Shopping Feeds

Customer reviews: Data Feed Watch Shopping Feeds

Reviews (429)

Overall rating

4.8

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What Merchants Think

Merchants generally have a very positive opinion of "Data Feed Watch Shopping Feeds," describing the app as an effective, user-friendly tool for managing shopping feeds. The standout feature is undoubtedly its exceptional customer support, which many regard as going above and beyond in aiding users. Many customers appreciate the app's flexibility and effectiveness in optimizing data feeds across various platforms, including Google Shopping.

Key Strengths

Outstanding customer support, frequently praised for its promptness and willingness to go the extra mile.
Flexible and powerful feed management capabilities.
Intuitive, user-friendly interface that aids in streamlined data feed management.
Ability to integrate seamlessly with multiple sales channels.
Effective in optimizing data feeds for higher visibility and compliance with platform standards.

Common Concerns

Some initial difficulty in navigating the app without prior experience in data management.
Challenges in accessing direct support occasionally, with users sometimes encountering automated bots first.
Technical limitations such as lack of direct API integrations or limited ordering synchronization with Shopify.
Issues noted around creating accounts and access to certain app features without premium plans.

Final Thoughts

"Data Feed Watch Shopping Feeds" is a highly regarded app praised chiefly for its excellent customer support and robust feed management features. Despite minor concerns around initial usability and technical limitations, the app is considered a valuable tool for merchants looking to effectively manage their shopping feeds and enhance their product visibility across platforms. Overall, it remains a popular choice due to its comprehensive features and reliable support team.

JM Band EU

Sep 03, 2024 on Shopify

Andy was a champ!

Watsons

Sep 02, 2024 on Shopify

Maria! She is a star! I was struggling for adding one attribute in the datafeedwatch. I requested for help, in no time, she fixed it!

The Sauna Heater

Aug 28, 2024 on Shopify

Amazing support team, Casper was super helpful. Great app for data feed management.

Babynohr.dk

Aug 28, 2024 on Shopify

Maria from Datafeedwatch has been really professionel assisting our clients feed optimisations. She has been able to identify issues with feeds every time I have asked for help (quiet a lot), which I find really reassuring. This way, we are able to provide a better server for our own clients.

8 Sheep Organics

Aug 22, 2024 on Shopify

Have yet to use the app, but Ivan from support was extremely helpful and got our issues settled quickly! (:

Universal Standard

Aug 21, 2024 on Shopify

Fantastic support and very affordable option for getting the most impactful changes into your shopping feeds.

Sixty61

Aug 19, 2024 on Shopify

Great app and service. I love speaking to their customer service team, who are always very helpful.

NATURTREU

Aug 18, 2024 on Shopify

Great app and fast & friendly support.

Jones Bootmaker

Aug 14, 2024 on Shopify

The support team are extremely helpful and go above and beyond to try and find solutions to problems!

god save queens

Aug 14, 2024 on Shopify

Data feed Watch has truly been a game-changer for our business. We have been struggling for a while to our product feed up and running and with Data feed it's just a 2 click away. The platform is incredibly user-friendly. The intuitive dashboard provides a clear overview of our review metrics. But the one thing is standing out the most! Their CUSTOMER SERVICE! It's EXCEPTIONAL! You can be an analphabete and you still will be able to export your product with their help. Top notch customer service hands down!

Sage and Paige UK

Aug 07, 2024 on Shopify

DFW Ivan helped us to fine tune the issue with GMC feed, always helpful team

Restaurant Furniture Plus

Jul 28, 2024 on Shopify

Great app and terrific support. Their product is very effective in optimizing our data feed for Google Shopping. Also, their support rep, Chris, was very responsive and fixed an issue I was having quickly.

Tuckernuck

Jul 23, 2024 on Shopify

MasayaCo

Jul 16, 2024 on Shopify

the Team at Data Feed Watch are amazing! It's incredible how quickly they respond and they do basically fix every situation you might ran into! Shout out to Casper for saving me like 10 hours of my time today! Casper taught me how to exclude over 500 products from my feed in less than 10 minutes. At first I wanted to do it manually! Talk about time and life saving help!

Grow Organic

Jul 14, 2024 on Shopify

The support is particularly amazing (shoutout to John today). I can message with an issue and sometimes they just fix it for me, instead of sending me the steps. It's greatly appreciated. The only issue I have is the chat system can sometimes be difficult to get through to an actual person. I get stuck in trying to get a bot to get me over to a person but it just sends me options and links. Other than that, everything is top tier.

Apteekki 360

Jul 03, 2024 on Shopify

DFW support works very well and I have used DFW for many clients as the feed management tool. Special thanks for Casper for helping me with the regex rules today!

N!CK'S UK

Apr 16, 2024 on Shopify

Always helpful and quick answers!

hersey-and-son

Apr 11, 2024 on Shopify

Fantastic support by the friendly Ivan who solved my feed problems in a matter of clicks. Highly recommended.

GLOBE-TROTTER

Apr 03, 2024 on Shopify

Have been using the App for 12+ months. Amazing app and great customer support (by Ivan). They help you with everything and are always quick to get back to you! Would definitely recommend DataFeedWatch!

Stenbolaget

Mar 28, 2024 on Shopify

Great support from Maria, very smart and helpful :) DFW is great and have saved us many times.