Thank You Video

Develop by Shopify

$12.9-$588

/ Month

3 Days Free Trial

Send thank you videos to your customers & drive repeat sales.

Drive repeat sales

Personalized thank-you videos

Quick personalization prompts

Show order details

About Thank You Video

Launched Oct 26, 2021

Built by Shopify

Address

SOUTH SAN FRANCISCO, CA, US

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Introduction Video

Description

Turn first time orders into customers for life. Add delight to each sale with a thank you video.

With Thank You Video you can easily send personal and private thank you videos to each of your customers. This enables you to provide a unique digital buying experiences that boost your repeat sales - super helpful as most online stores see significant drop off rates from first to second order. Everything you need to see about each order is shown as you record your message, making it simple and fast to send amazing thank-you's to each customer.

Turn first time orders into lifelong customers.
Send private and personal thank you videos to each of your customers.
Clever prompts in the free mobile app make it quick to personalise each video.
Faster than writing a handwritten note or sending a thank you email.
Your customers will love the experience, driving repeat sales.

Pros

Enhances customer experience by sending personalized thank you videos
Can drive repeat sales by creating a unique digital buying experience
Quick and easy to use with all necessary order information provided during the video recording
Faster than writing handwritten notes or sending thank you emails
Helps turn first-time orders into lifelong customers

Cons

May require an additional effort to record personalized videos for each customer
Effectiveness might diminish if videos appear generic or insincere
Some customers may prefer traditional thank-you methods like handwritten notes

Top Helpful Reviews

Tmat Products

Nov 21, 2023 on Shopify

Awesome idea. Unfortunately, we can't get the password to log into the app so we can't film videos. Support doesn't answer their email. Not certain this is still being maintained/supported.

CAREgifts

Jun 28, 2022 on Shopify

Amazing app, we have about 10 people using it to send thank you videos. It was easy to get started with, sending videos is a breeze, we are getting great customer feedback, and email engagement stats are really impressive. I’m confident this is going to work wonders for us over time. Joe Mayberry - on behalf of the CARE Australia team

OliverFlying

Feb 04, 2022 on Shopify

Really great app for personalized follow-ups, our few customers love the videos we send them and often reply with a lot of gratitude!

Koerner Wine

Nov 04, 2021 on Shopify

Love this app! Have been using it for 6 months - amazing customer feedback and its generating repeat sales and more word of mouth referrals for us. Highly recommended!!!

RydeClothing

Nov 04, 2021 on Shopify

This app has been really cool! I've been using it for the past 6 months, it helps create an authentic relationship with your customers and bring in more repeat customers as well, highly recommend!