Customer reviews: SmartCA: Customer Attribute

<h3>What Merchants Think</h3> <p>Merchants generally have mixed feelings about "SmartCA: Customer Attribute." While many users appreciate the app for its ease of use, versatility, and excellent customer support, some have experienced technical issues related to app connectivity and the occasional malfunction of its features. Overall, merchants recognize its potential but desire more stability in its performance.</p> <h3>Key Strengths</h3> <ul> <li>Ease of use and intuitive interface</li> <li>Effective customer segmentation through attribute tagging</li> <li>Strong and responsive customer support</li> <li>Versatility in addressing various business needs</li> <li>Attractive pricing model, often free</li> </ul> <h3>Common Concerns</h3> <ul> <li>Inconsistent app performance, causing some functionalities to fail at times</li> <li>Connectivity issues preventing smooth operation</li> <li>Intermittent issues with conditional attributes</li> </ul> <h3>Final Thoughts</h3> <p>"SmartCA: Customer Attribute" is a valuable tool for merchants seeking to enhance customer data handling and marketing segmentation. However, while its strengths in usability and customer support are clear, users require more reliability in its operation to fully realize the benefits it promises.</p>

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Reviews (245)

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What Merchants Think

Merchants generally have mixed feelings about "SmartCA: Customer Attribute." While many users appreciate the app for its ease of use, versatility, and excellent customer support, some have experienced technical issues related to app connectivity and the occasional malfunction of its features. Overall, merchants recognize its potential but desire more stability in its performance.

Key Strengths

Ease of use and intuitive interface
Effective customer segmentation through attribute tagging
Strong and responsive customer support
Versatility in addressing various business needs
Attractive pricing model, often free

Common Concerns

Inconsistent app performance, causing some functionalities to fail at times
Connectivity issues preventing smooth operation
Intermittent issues with conditional attributes

Final Thoughts

"SmartCA: Customer Attribute" is a valuable tool for merchants seeking to enhance customer data handling and marketing segmentation. However, while its strengths in usability and customer support are clear, users require more reliability in its operation to fully realize the benefits it promises.

Team Create My Store

May 17, 2024 on Shopify

Sometimes the app works and sometimes it doesn't, there's no rhyme or reason to why and when it will happen. I have had customers not be able to checkout because even though they enter info in a required field, it still won't let them go any farther. Also, conditional attributes sometimes work and sometimes don't. Very frustrating and terrible customer service.

Insaphoto.com

Feb 21, 2022 on Shopify

The app failed to connect. Frustrated. Wish that the app is up and running as soon as possible. Please help to make this happen. Tq.

Princesslola

Aug 01, 2021 on Shopify

Love this app - Could not do Without! Thank you very much to Rachel and Matt for helping me set it up

bluumun

Mar 26, 2019 on Shopify

This app helped me so much! I was searching for something just like this that actually worked without having to do much, found some others but this one worked the best! Excellent customer support as well! Thank you

The Express Liquidation Store

Jan 03, 2019 on Shopify

Support is fast and fantastic helped me with my issue quickly Thanks for the great integration with my site

Wholesale Plush

Mar 15, 2018 on Shopify

We use this app to tag customers by industry. It helps us form segmented lists for marketing by email and paper catalog. Without this app, I'd have to guess the industry based on the company name... :-)

United Scentdom Of Perfumes

Jun 28, 2017 on Shopify

The app is very nice, and the price of free with the exchange with writing a review is a decent deal. I am still a starter, but I can understand how the app works, and it is really handy for adding the missing fields for the information that you want to get from your customers. I'll update the review later on, by reflecting my personal experience using this app. Until then, I recommend every merchant to install this app. Things for free won't last forever, so, hurry up! Best regards, Z

Shima Of Navajoland

May 19, 2017 on Shopify

the support team has been very helpful in getting me up to speed with their app. I was able to add two attributes easily, and I know this app does much more than I have explored, and I look forward to learning more about its powerful tools.