Reviews: Custom Product Accordion Tabs

Customer reviews: Custom Product Accordion Tabs

Reviews (59)

Overall rating

3.7

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What Merchants Think

Merchants generally find the "Custom Product Accordion Tabs" app to be easy to use and appreciate the design flexibility it offers. Many users enjoy the way the app blends with their branding and enhances their product display. Some concerns have been raised about technical issues and inconsistent support.

Key Strengths

Intuitive and easy to use interface
Customization options to match branding and themes
Responsive and helpful customer service
Smooth integration with existing theme styles
Enhances the visual appeal of product pages

Common Concerns

Technical issues, particularly related to JavaScript, affecting app performance
Inconsistent support or delayed response to customer tickets
Initial setup can be challenging for some users
Instances of the app being buggy or not working as expected

Final Thoughts

The "Custom Product Accordion Tabs" app is generally well-regarded for its ease of use and ability to enhance product displays with stylish tabs. While many users praise the responsive customer service, some have faced technical issues and slower support responses, impacting their overall experience. Despite these concerns, the app remains popular for its customization capabilities and aesthetic contributions.

Outbound Lighting

Feb 27, 2024 on Shopify

The app itself has been good and straightforward. However starting Jan 1 I started getting lots of broken Javascript stemming from the app. Submitted two help tickets and haven't heard anything, been weeks.

Colin and Finn

Feb 23, 2024 on Shopify

I've been having an issue with this app for over a month. I have been trying to contact them for over a month with no response on 3 tickets. Frustrated by the lack of support trying to fix a Javascript issue.

Nauradika

Nov 28, 2023 on Shopify

Very happy with this app. No issues. A bit difficult to set up but once you understood how it works, it is actually very good.

Another Now

Sep 07, 2023 on Shopify

Great app which is fairly easy to use and happy with that way the tabs look. Helpful and responsive customer service.

Cityhome

Jun 09, 2022 on Shopify

Super intuitive and easy to use. Does exactly what we need it to do and love that it can match our branding. Great customer service!

ARZU Online

Feb 07, 2021 on Shopify

Great product and gives flexibility to display various styles and simple to use. Best customer service - they helped to modify the code to match the overall theme!

SACRIZE

Aug 27, 2020 on Shopify

This accordion works very well. Very easy to use and the design looks very stylish, works perfectly with my theme style. And I love their customer service. They respond and solve my problem very quickly.

Brightest

Jul 10, 2020 on Shopify

Great app and fast support. Helps you solve your problems instantly. App is also very easy to use and makes my pages look great.

NVBL

Jun 18, 2020 on Shopify

Perfect app and outstanding speedy support. They helped us get it looking exactly the way we wanted! Thank you.

Eunogo

May 20, 2020 on Shopify

Overall the app is easy to use. KP has been very helpful in getting all my issues solved. Great app and amazing customer support!