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Customer reviews: Discount Depot

Develop by Axtrics

The Custom Pricing & Shipping app helps Shopify merchants set flexible pricing and shipping rules. This review covers its features, pros, cons, and real user experiences to help you decide if it’s right for your business.

Reviews (43)

Overall rating
4.9

What Merchants Think

Overall, merchants express high satisfaction with "Discount Depot". They appreciate its functionality and ease of use, particularly in solving Shopify's shortcoming in automatic discount applications. The responsiveness and helpfulness of the customer support team, particularly Ankit and his colleagues, have been frequently praised. Merchants find the app to be an invaluable tool in implementing custom discounting solutions efficiently.

Key Strengths

  • Easy to use interface and functionality.
  • Exceptional customer support, notably from Ankit.
  • Flexibility in creating and managing discount rules.
  • Ability to showcase discounts dynamically, impacting conversion rates positively.
  • Works well with custom themes and tailored solutions for specific needs.

Common Concerns

  • Difficulties experienced in self-installation for complex setups.
  • Occasional need for detailed technical support to integrate with custom themes.
  • Some merchants encountered minor configuration issues that required support intervention.

Final Thoughts

"Discount Depot" is overwhelmingly well-received, primarily due to its robust features and the exceptional support provided by the team. It effectively addresses gaps in Shopify's native discount functionality and offers a versatile tool for improving sales operations. The app's usefulness and practical solutions make it highly recommended among merchants.

Madspeed7B2B

Mar 29, 2024  on Shopify

Exceptional app, this is a must have if you want to have full control with discounts. There isn't anything it cannot do. This is the only app that I could find that works with the dynamic buy it now button on the product page. All other apps I tried could not do this. It also has shipping rule discount which is a great option to have. Most importantly with a great app, you need good customer support. The support has been superb, they are very responsive via email and also have a chat system as well. When I installed the app and added all my discount rules, I could not get it to work. I contacted them via the chat system and they configured the app within an hour. Now the app works perfectly and I can just add any discount type I need. I highly recommend this app. This is by far the best discount app that I have used.

TriDot Store

Mar 12, 2024  on Shopify

Great service from these guys. I had a couple of issues but they jumped right in and fixed them. App is working great for several discount rules that shopify doesnt have built in. 5 stars.

Eyeglasses123.com

Dec 15, 2023  on Shopify

Title: A Game-Changer: Discount Depot Wholesale App Rating: ⭐⭐⭐⭐⭐ (5/5) I've tried more than a dozen different wholesale apps for my Shopify store, and let me tell you, it's been quite a journey. However, my search for the perfect wholesale solution came to an end when I discovered the Discount Depot Wholesale App. This app is a game-changer, and here's why: 1. **Collections Selection**: With a whopping 1700 products in my store, being able to select products by collections was a must. Unfortunately, many other apps I tried fell short in this regard. Discount Depot, on the other hand, made it incredibly easy to organize and select products the way I needed. No more wasted time and frustration. 2. **No Signup Forms**: Some apps insisted on complicated sign-up forms for my customers. This can be a major turn-off for potential buyers. Discount Depot kept it simple and didn't force any unnecessary steps on my customers. This user-friendly approach is a win-win for both me and my customers. 3. **Discount Options**: Offering discounts to logged-in customers is a crucial feature for boosting sales, and not all wholesale apps could deliver on this front. Discount Depot not only provided this option but did so seamlessly. It allowed me to set up discounts that enticed my loyal customers to keep coming back. 4. **Clean and Simple Interface**: The app's user interface is clean, intuitive, and easy to navigate. I appreciated how straightforward it was to set up and manage my wholesale operations. It didn't overwhelm me with unnecessary features or clutter. 5. **Reasonable Pricing**: Budget is always a concern when choosing apps for your store. Discount Depot offers great value for the price. It's an affordable solution that doesn't compromise on functionality. 6. **Exceptional Customer Support**: While Discount Depot is user-friendly, I did encounter a minor issue with discounts not showing up on my site. What truly impressed me was their customer support. I reached out for help, and within just half an hour, I was in a chat with their support team, and they promptly resolved the problem. That level of responsiveness and competence speaks volumes about their commitment to customer satisfaction. In conclusion, Discount Depot Wholesale App is a real gem in the world of Shopify apps. It's the solution I had been searching for all along, addressing the specific needs of my store with finesse. If you're in the market for a reliable wholesale app that simplifies your operations, doesn't burden your customers, and comes with exceptional support, give Discount Depot a try. You won't be disappointed.Couldn't be happier. If I tell you I tried over 12 different Wholesale APPS before I f

Creative Women

Aug 23, 2023  on Shopify

As a B2B company and dropship supplier, we had a complicated pricing challenge but Rohan and his team were able to make it work for us. We're ver pleased. Their support team is super responsive and helpful as well.

MOTOVEIKALS 21

Feb 23, 2023  on Shopify

Outstanding customer service from Rohan and the team! Can only recommend! Axtrics team have made a custom solution for us in a short time and we are very satisfied with it! Thank You!

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