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Customer reviews: Discount Depot

Develop by Axtrics

The Custom Pricing & Shipping app helps Shopify merchants set flexible pricing and shipping rules. This review covers its features, pros, cons, and real user experiences to help you decide if it’s right for your business.

Reviews (43)

Overall rating
4.9

What Merchants Think

Overall, merchants express high satisfaction with "Discount Depot". They appreciate its functionality and ease of use, particularly in solving Shopify's shortcoming in automatic discount applications. The responsiveness and helpfulness of the customer support team, particularly Ankit and his colleagues, have been frequently praised. Merchants find the app to be an invaluable tool in implementing custom discounting solutions efficiently.

Key Strengths

  • Easy to use interface and functionality.
  • Exceptional customer support, notably from Ankit.
  • Flexibility in creating and managing discount rules.
  • Ability to showcase discounts dynamically, impacting conversion rates positively.
  • Works well with custom themes and tailored solutions for specific needs.

Common Concerns

  • Difficulties experienced in self-installation for complex setups.
  • Occasional need for detailed technical support to integrate with custom themes.
  • Some merchants encountered minor configuration issues that required support intervention.

Final Thoughts

"Discount Depot" is overwhelmingly well-received, primarily due to its robust features and the exceptional support provided by the team. It effectively addresses gaps in Shopify's native discount functionality and offers a versatile tool for improving sales operations. The app's usefulness and practical solutions make it highly recommended among merchants.

Strong Healer

Dec 01, 2024  on Shopify

Ankit was extremely helpful with setting up the code to apply to the theme and categories. Later I needed help again when items with different discounts were not showing up in the cart. Quick service, friendly service, responsive and a good solid app. Worth it for me since I've got over 500 items and so many categories. Thanks Ankit!! If anyone wants to see my website go to StrongHealer.com

Kingdom of Threads

Nov 25, 2024  on Shopify

Ankit and his team went above and beyond to help me get the app set up and displaying our actual discounted price. Not only did they jump in to get us up and running quickly, they sent screenshots and explanations so I can tweak future discounts on my own. This app makes running promotions much more efficient and increases checkout rates. Highly recommend!

imanitheboutique

Nov 24, 2024  on Shopify

The only app where you can create custom discounts for custom client segments! Love the app and the support is amazing. Very fast and helpfull support team. The app works perfect:)

Becki Owens Living

Nov 10, 2024  on Shopify

Customer service is incredible! They have been an extension to my team and genuinely want me to be successful with their app. I've already recommended this app to two colleagues. If you need to host a private sale or offer VIP pricing to a certain segment of customers this app is perfect!

I-CANOE

Nov 07, 2024  on Shopify

We are delighted with the custom discounting solution Discount Depot has provided for our business. Thank you for the exceptional customer service we received (particularly from Ankit), this integration is an invaluable improvement for promotions we run on our site. It is much more efficient than the native discounting system Shopify provides and will help us run our campaigns faster, more effectively and more easily.

Flamingo Health

Nov 07, 2024  on Shopify

Ankit and his colleagues are outstanding; we had some difficulty getting the app to work with our multi-coupon and discount scheme. This app is the greatest solution to Shopify's lacking features when it comes to advertising automated discounts and creating rules for them. Looking forward to work with Ankit and Team on more Shopify Projects. Thanks a Lot Ankit for Quick Solutions & Support.

Ezomagic

Oct 28, 2024  on Shopify

This application saves you from a lot of hassle with the automatic discount from Shopify. Just try it and you will be convinced. Support is exceptional as well.

Kriegers QA

Oct 22, 2024  on Shopify

This app provides functions that cant be done in built-in shopify function for automatic discount, and their customer supports always active when I have inquiry/concerns.

xDrop Store

Oct 06, 2024  on Shopify

Trendy Baddies

Aug 14, 2024  on Shopify

Top application très réactif !

ZUMBA WEAR JAPAN OFFICIAL-JWI

Jul 24, 2024  on Shopify

Discount Depot has helped me offer different price levels based on customer tags. The price levels are done by way of a flat discount, either by percentage or fixed value. There are more features that I look forward to utilizing in the future. So far, the support has been prompt and clear. It seems this developer cares about it's users and their experience. I look forward to writing a positive long-term review in the future.

LEKI USA

Jul 15, 2024  on Shopify

This app is the best solution to the missing features of Shopify when it comes to advertising automatic discounts and setting rules for these discounts. I could find no native way in Shopify to make the discounts display on my storefront but still being able to exclude other discount codes being used on top of the already discounted prices. This app solves exactly this. It shows the discounted prices on the storefront with a sales label but works like an automatic discount code allowing you to set rules to have the discounts combine or not combine with other discounts. Also I have to say the customer service is fantastic. I needed help getting everything set up in our store and Ankit got everything ready and helped me troubleshoot anything that would come up. I am super happy with this app.

Little Old Trafford Pub

Jul 15, 2024  on Shopify

Great customer service! Ankit helps you with everything. Would absolutely recommend.

AV Australia

Jul 14, 2024  on Shopify

Ankit and his team are amazing, we had some issues getting the app to work with our custom theme and they well and truly went above and beyond with their support, even looked into some customisations for us which unfortunately weren't possible at this point. I cannot recommend this app and this team enough.

Nomads Collection

Jul 02, 2024  on Shopify

Support is super helpful! They can display % off and apply discounts when running an automatic sale. This is so much easier than manually bulk editing

SEOULFY

Apr 25, 2024  on Shopify

I have installed every volume discount app available on the Shopify App Store. However, each had some issues or lacked certain features. This app supports everything. The support team also goes out of their way to help me. I strongly recommend this app.

Brew Naturals

Apr 22, 2024  on Shopify

The app works exactly the way I needed it to. I wanted to create VIP pricing for specific tagged customers and offer a special free shipping offer just for them. The Discount Depot app allows for automatic discounts to stack and allow them only for certain tagged customers. I also needed custom code snippets to be added to my Shopify theme since my theme doesn't natively work with their app. The developers were always faster than I was a responding and getting the code added or tweaked. I'm so glad this app exists for such a fair price. I'll be recommending to all my friends with Shopify stores that want this functionality.

Sax Hair Design

Apr 14, 2024  on Shopify

Really useful app, wholesale customers are now able to login and see wholesale pricing. A bit too complicated for me to install myself but the service is excellent, they got it all set up for me and even went above and beyond to sort some layout issues for me. Highly recommended.

Mastering The Mix

Apr 05, 2024  on Shopify

Insanely good product support from these guys. Extremely helpful and went above and beyond to help me get set up.

Different Roads

Apr 01, 2024  on Shopify

They were very helpful! Not only do they have the capabilities we were looking for, but they are very responsive customer-service-wise. We are about to make a big operational switch, and having a responsive support team is a huge comfort. Would highly recommend!

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