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Customer reviews: Crowd Control Pledge Manager

Develop by Crowd Control
<h3>What Merchants Think</h3> <p>Merchants have expressed overwhelmingly positive feedback for the "Crowd Control Pledge Manager." Many praised the seamless integration with Shopify, appreciation for reasonable pricing, and commendable customer service. The app effectively simplifies the transition from Kickstarter or Indiegogo to Shopify, easing order fulfillment and management. Users reported a smooth setup experience, with supportive and responsive assistance from the Crowd Control team.</p> <h3>Key Strengths</h3> <ul> <li>Seamless integration with Shopify for easy order management and fulfillment</li> <li>Responsive and supportive customer service team</li> <li>Reasonable pricing compared to competitors</li> <li>Facilitates upselling opportunities during the pledge management process</li> <li>Reliable transition of backer information to Shopify, reducing manual input</li> </ul> <h3>Common Concerns</h3> <ul> <li>Initial setup can require significant work, though supported well by the team</li> <li>Limited style templates for personalization</li> <li>Initial usage may involve a learning curve</li> </ul> <h3>Final Thoughts</h3> <p>"Crowd Control Pledge Manager" is a well-received tool for efficiently managing crowdfunding campaigns and integrating them with Shopify. Its strengths in customer service, cost-efficiency, and feature-rich integration make it a preferred choice over competitors for many merchants. While the app has a few minor drawbacks, such as setup complexity and template limitations, its overall utility and benefits vastly outweigh these issues, making it highly recommended by users.</p>

Reviews (16)

Overall rating
5

What Merchants Think

Merchants have expressed overwhelmingly positive feedback for the "Crowd Control Pledge Manager." Many praised the seamless integration with Shopify, appreciation for reasonable pricing, and commendable customer service. The app effectively simplifies the transition from Kickstarter or Indiegogo to Shopify, easing order fulfillment and management. Users reported a smooth setup experience, with supportive and responsive assistance from the Crowd Control team.

Key Strengths

  • Seamless integration with Shopify for easy order management and fulfillment
  • Responsive and supportive customer service team
  • Reasonable pricing compared to competitors
  • Facilitates upselling opportunities during the pledge management process
  • Reliable transition of backer information to Shopify, reducing manual input

Common Concerns

  • Initial setup can require significant work, though supported well by the team
  • Limited style templates for personalization
  • Initial usage may involve a learning curve

Final Thoughts

"Crowd Control Pledge Manager" is a well-received tool for efficiently managing crowdfunding campaigns and integrating them with Shopify. Its strengths in customer service, cost-efficiency, and feature-rich integration make it a preferred choice over competitors for many merchants. While the app has a few minor drawbacks, such as setup complexity and template limitations, its overall utility and benefits vastly outweigh these issues, making it highly recommended by users.

ChessUp 2

Feb 04, 2025  on Shopify

Jason from Crowd Control was tremendously helpful and thorough. We used Crowd Control to manage our Kickstarter and Indiegogo project with over 6,000 backers. It is incredibly convenient to have that entire order history in our Shopify store. So we are happy we used Crowd Control as the solution. It does take some work to set up but it is well supported and the work is no more than any other crowdfunding solution. The price was very reasonable and the additional value is that our customer base, order history, and logistics flows are all hooked up to Shopify. That value continues for years.

Sara Rosett Books

Dec 04, 2023  on Shopify

I really liked having the rewards in my store and having Shopify calculate taxes and VAT according to store settings. Once I understood how to use Crowd Control, it easier to use than BackerKit. The pages my readers went to so that they could confirm rewards looked great. I had access to their beta for their update and there were a few glitches, but the team worked with me to get things fixed. Excellent customer service!

Town Mouse Bikes

Dec 04, 2023  on Shopify

Using Crowd Control has been an absolutely fantastic decision. It has enabled us to bring all of our customers from Kickstarter and IndieGoGo straight into our Shopify store. I would highly recommend the software and we plan on using it in the future. Thank you to the team behind the app. William Town Mouse Bikes Ltd

AFTRMRKT

Apr 04, 2023  on Shopify

I used Crowd Control as my pledge manager for my Kickstarter campaign for a number of reasons but I'll state the most important ones for me: 1. Integration with my Shopify Store. If you already plan on having your own storefront this makes plenty of sense to start driving traffic to your site. 2. Integration with your shipping carrier through Shopify. I went with UPS calculated rates so I don't have to worry about charging the correct rates for each country. 3. The price was much more reasonable compared to other pledge managers 4. The support was amazing. Jason was always quick to respond with any issues. Highly recommend. Although I wish they had more style templates I'm looking forward to their upcoming updates and new features.

See.Sense

Jun 16, 2022  on Shopify

5/5 Stars. We have been using CrowdControl for years, allowing us to manage the fulfilment of 5+ crowdfunding campaigns. The support from the team is amazing (even with the UK time difference). We have used CC from the early days, with the support team setting up GBP currency for us!

Bunkerkings.com | WKS USA

Oct 14, 2020  on Shopify

The app does a great job of helping you to get kickstarter customers to enter their reward requests into your shopify site for easy fulfillment processing. The biggest thing to keep in mind is organizing your kickstarter rewards in a way that can be fulfilled without too much back end work. The developer is responsive. Nothing took longer than a day to get adjusted. Multiple emails get sent out, and if the customer doesn't check their email, as is often the case, you can easily give them a link to manually process their order. We've used this on 2 kickstarters so far and I'll happily use it in the future.

Dirt Cheap Dungeons

Aug 25, 2020  on Shopify

We used Crowd Control as a pledge manager for two of our Kickstarters and would definitely recommend them. We started using them before they were in the app store and they have improved a great deal since then. It says a lot about the company, that they are willing to accept feedback and grow. During our second Kickstarter's pledge manager we literally had zero issues, you really can't go wrong with this app. Having all of our orders go into Shopify was such a great benefit. It saved our company a ton of time not having to input all of that information ourselves. The pricing for this app is wonderful as well. There are a lot of pledge manager options out there and most of them want to take a chunk out of your total Kickstarter money, which I am personally never ok with. If someone didn't help with the many hours it takes to host a Kickstarter they don't need to be getting a portion of it. Crowd Control only charges a small amount per backer and a percentage of what they upsell. That is fine by me, because they are directly involved in upselling more products & managing backers, and the service is worth it. Some tips for using Shopify and the Crowd Control pledge manager: Make sure to deactivate Amazon Pay while the pledge manager is active. You are not allowed to accept money on most pre-orders with Amazon and they will be unhappy if you do. They see Kickstarter items as pre-orders just to clarify, since you don't get the product right away. If you already have an active Shopify store, make sure to use a tagging app to auto tag orders, and separate the Kickstarter orders from your regular store orders. This will help figure out what you need to ship right away as opposed to when you fulfill. All of the great features, combined with tech support, and good customer service make this app work so well. I mean it, if you use Shopify or want to use it and launch a successful Kickstarter, definitely use Crowd Control. They will accomplish the job well and save you money in the process.

Topo Game Studio

Jun 08, 2020  on Shopify

I really enjoyed using Crowd Control for my Kickstarter back in 2018 and I know it has only gotten better since then. Going straight from Kickstarter to Shopify was super valuable when I was managing and full-filling orders 9 months after the Kickstarter was complete. I could place new orders, sell them directly through Shopify POS, and manage all original backers all in one place. So that every order regardless of platform or time were routed through the same system and automatically sent to the distributor for shipping. Way better than managing my backer list, a backer survey, and another e-comm platform and trying to make sure there were no loose ends. Highly recommend!

Draft Top

Jun 08, 2020  on Shopify

Crowd Control was great. The team is super helpful if you have any questions. This was a no brainer for us because there are always stragglers to fill out the KS surveys. My campaign from 2015 is still has outstanding surveys. For my latest campaign this was fantastic because it takes the leg work out of getting surveys to late backers. Plus it allows us to easily track returns and replacements directly through our shopify store.

KLOS Guitars

May 19, 2020  on Shopify

I used this app for 3 Kickstarters for my brand KLOS Guitars and am very happy with how everything went. The biggest benefit is having your backers on your shopify site so you can fulfill from there. The other great benefit is that it's very easy to create a collection and user interface that facilitates upselling. Using this app has helped us upsell over 20% at times, generating tens of thousands in extra revenue. Highly recommend over other similar services like Backerkit or CrowdOx!

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