Reviews: ByteRain: Ticker & Marquee

Customer reviews: ByteRain: Ticker & Marquee

Reviews (14)

Overall rating

4.5

5

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What Merchants Think

Overall, merchants have expressed a generally positive reception to "ByteRain: Ticker & Marquee". They appreciate the app's creativity-boosting capabilities and the supportive customer service, which often goes above and beyond to meet user needs. Despite some initial hiccups, many users have found it beneficial for increasing conversion rates.

Key Strengths

Highly responsive and competent customer support, often implementing requested features quickly.
Boosts Creative Revenue Optimization (CRO) significantly, as noted by several users.
Endless design options that make the app versatile for various promotional needs.
Improved user experience post recent updates, providing great value for the price.

Common Concerns

Some users experienced technical issues such as theme editor crashes.
Lapses in customer service response times, as reported by certain users.
Initial issues with the app that required developer intervention to resolve.

Final Thoughts

"ByteRain: Ticker & Marquee" is well-regarded for its impact on conversion rates and strong customer support, though it faces some challenges with technical stability and occasional service delays. Overall, it proves to be a valuable tool for merchants seeking to enhance their online store's creative presentation and effectiveness.

Nyllond

Aug 11, 2024 on Shopify

Consultant Roman is a very responsive and competent person. He helped me with all the questions that I needed to fix, he is a very good specialist. I thank him for his work.

Nezdal® | Sverige

Aug 06, 2024 on Shopify

Easy concept, thats why i love this app. If you are a bit creative you can increase CRO. Not to mention the support here. I missed some features that would be great for my stores and the support MADE the features for me within hours, no charge. top 3 support i have encountered on this platform.

AestheticNation

Dec 13, 2023 on Shopify

We had an issue with the app initially but the app developer was able to fix it. Amazing product. Highly recommending the app for CRO. We've given some suggestions on improvement. We are hoping that the recommendations are implemented soon.

DROPGUYS

Jul 17, 2023 on Shopify

Great app which increased our conversion rate. Endless design options and the scrolling animation demands attention - perfect for promotions. Support is incredible. Highly recommend.

chelle body

Jun 13, 2023 on Shopify

Loved it when it worked - had to uninstall it because it made our theme editor crash constantly and no longer editable.

Keep it low

May 23, 2023 on Shopify

Really great app, especially now after the update. It's really worth the price for the features. Thank you to the developer the update really made the app experience 100 times better. Keep up the good work.

jeansofarc

May 08, 2023 on Shopify

I HAVE BEEN CONTACTING YOU.... I EVEN REINSTALLED THE APP AND YOU RESPONDED 1 TIME IN THE CHAT AND NEVER AGAIN YOU GUYS ARE STILL NOT HELPING. I RESPONDED BACK AND STILL NOTHING. I STILL HAVE YOUR APP INSTALLED BUT I WILL BE LOOKING FOR ANOTHER APP WHILE I AM WAITING.