CookieScript logo

Customer reviews: CookieScript

Develop by Cookie Script

Reviews (11)

Overall rating
2.3

What Merchants Think

Overall, merchants have mixed feelings about "CookieScript". While some appreciate its powerful features and user-friendly interface, others face significant issues, particularly related to cart functionality on Shopify, leading to customer frustration. The app occasionally receives praise for its seamless integration and supportive customer service, yet some users report inadequate support and unresolved technical problems.

Key Strengths

  • Seamless integration into websites, especially Shopify
  • Robust and user-friendly feature set
  • Responsive and helpful customer support (for some users)
  • Effective cookie management capabilities

Common Concerns

  • Issues with cart functionality causing items to disappear
  • Difficulty integrating with specific platforms like Shopify
  • Limited access to effective customer support for non-paid users
  • Lack of integration with the Customer Privacy API
  • Frequent unresolved technical glitches affecting business operations

Final Thoughts

The "CookieScript" app offers potential for excellent cookie management with its advanced features and ease of use. However, its current version has been marred by significant functionality issues, especially for Shopify users, impacting its reliability for many businesses. Improvements in support and technical stability are necessary for broader merchant satisfaction and effectiveness.

seawish

Aug 28, 2024  on Shopify

There are two ways of installing CookieScript on Shopify: with a Shopify app or by modifying the template file. We recommend using the Shopify app since it will be easier to update CookieScript later and it's easier to enable Google Consent Mode.

Trendy tots

Aug 24, 2024  on Shopify

We are currently working on building trust over the web, so it would be a great help if you could leave a review on Shopify. Your feedback is invaluable to us and helps us improve our services.

My Store

Jul 26, 2024  on Shopify

We have been using CookieScript for our Shopify store, and it has been a game-changer. The integration was seamless, and the features are robust and user-friendly. The customer support team is also very responsive and helpful. Highly recommend this app for anyone looking to manage cookies effectively on their website.

Dutch Natural Healing

Jun 06, 2024  on Shopify

Strongly advise you to choose a different solution. Their support is designed to blame everything else than fixing their own solution. In fact their support is just auto denial AI that just irritates you more. We manage to fix the cart issues caused by cookie script but than discovered a complete major show stopper which is breaking all conversion reports in Ga4 and Google Ads.

Il mondo di Wit

Apr 20, 2024  on Shopify

Finally there is the app. I use cookiescript since more than 2 years with an code installation. Now finally the app is there. All works fine Edit - Unfortunately i have to confirm that the script makes it impossible to add multiple items in the cart and they disappear. I tried also to use the script without their app as i used it since some time ago (where i it worked. IMO it has tou do with some recent update of the script)

Soudal

Apr 18, 2024  on Shopify

Really cookie script? The cart items disappear from nothing because of your script.. I've used across other platforms with no problem so I don't understand why you don't launch an update to make it work ottherwise you will have more 1 star reviews. If you fix it and i'm able to use like in other websites outside Shopify then i'll change my review

BAI

Mar 12, 2024  on Shopify

After installing this app, the items added to the cart are not loading. Also, is not possible to complete a purchase!

Vico's Hundewelt

Mar 05, 2024  on Shopify

After installing, all items that clients added into the cart were magically disappearing (also tested it myself). Tried to fix it with their suggestions including one setting that "should" fix all issues and it didn't resolve above. Support in person is for paid customers only so didn't get any support other than the bot. At the end, I installed another app which is Google CMP Partner approved and it worked straight after installation. Not sure why it is so difficult with this app.

Nordic Ergo ApS

Feb 21, 2024  on Shopify

I really like the product, but this app is completely useless. Does not integrate with the Customer Privacy API, so no apps or Shopify itself will know which consent choices a user has made. Had much higher expectations from you guys and was super excited to try it out.. unfortunately I could not be any more disappointed than I am now. :( Fortunately I have developed my own custom implementation which makes Cookie-Script usable in Shopify, so I will keep using the product.. just not the app at this point..

Scroll to Top