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Customer reviews: Conversion Pro Plus

Reviews (26)

Overall rating
3.7

What Merchants Think

The overall feedback from merchants on "Conversion Pro Plus" is mixed. Many users appreciate the app's intentions and its included features, which are generally helpful for improving conversion. However, technical issues, particularly frequent "500 Server Error" occurrences, have been a significant hindrance, impacting the app's reliability and user experience.

Key Strengths

  • Feature-rich with many customization options.
  • Effective in increasing conversion rates.
  • Responsive and dedicated customer support in some cases, with team members going above and beyond.
  • Ability to create new features based on user requests.

Common Concerns

  • Frequent "500 Server Error" disrupting functionality and access to the app.
  • Issues with the core functionality of reserving items, leading to customer dissatisfaction.
  • Limited and inconsistent support experience for some users.
  • Inability to handle high volumes of traffic efficiently.

Final Thoughts

"Conversion Pro Plus" offers promising features for merchants looking to enhance their conversion rates, with strong potential when functioning properly. However, the recurring technical issues and limitations in handling traffic need to be addressed to improve reliability and user experience. The app's customer support shows potential with outstanding service in specific instances, but overall consistency is crucial for broader merchant satisfaction.

Discount 70 Online

Nov 13, 2024  on Shopify

Keep getting 500 | Server Error !!!! The app does exactly what we were looking for - reserving items for a short amount of time. Our customers love this feature and it's mostly been a great addition. However, we keep getting 500 | Server Error when trying to launch the app which means I cannot edit any settings and our website has not had the proper function for over a week!!! It also means we cannot access any help chats to contact customer service. Not sure why we'd continue paying if the app isn't in service.... please fix!

Knifewear - Handcrafted Japanese Kitchen Knives

Nov 03, 2024  on Shopify

The app crashed as soon as we had an event, leaving us with frustrated customers and support staff scrambling. It isn't able to deal with large volumes of traffic.

DRIPDROP CERAMICS

Aug 27, 2024  on Shopify

Leider reserviert die Funktion nicht wie gewünscht. Vor der Installation bereits gefragt und nach Problemen im Vorgang mehrmals nachgefragt und immer nur Ausreden bis hin zu keiner Antwort mehr am Ende. Für uns eine App ohne wirklichen nutzen, schade!

fusetron

Jul 25, 2024  on Shopify

Hi, I'm trying to use this app and I am unable to save any settings when configuring the app. I am unable to change the default timer length and other features. I've tried contacting your support team via email, and chat and have received no response. To your credit, the app worked fine for about a week, but after that we started running into issues.

Tailored Canvases

Apr 21, 2024  on Shopify

Incredible! I asked Bangash from Conversion Pro Plus team to help me replicate a certain element and he went above and beyond to achieve that, for an entire hour he just sought for solutions until eventually he found one. Thanks brother, I appreciate that

Wompower

Dec 19, 2023  on Shopify

Best apps to increase conversion, moreover in 2 days they created a new feature just for me, because I told them to create a fictitious focntion to be urgently in the limited stock and they answered my request in only 2 days. Best regards,

Radio Zürisee

Dec 01, 2023  on Shopify

The plugin does not work. The item in the cart are not reserved. The timer is displayed, but if another user completes the purchase faster, you cannot buy the product because it is already sold out even if it is reserved. The support team responds, but is not solution-oriented and you don't know what they are doing or whether they are doing anything to rectify the error.

The Brothers Trust Trading Limited

Nov 10, 2023  on Shopify

We are still to use this but Bangash has been super helpful in setting it up and quickly solving any issues. Really exceptional customer service. Thank you!

Tortli

Nov 09, 2023  on Shopify

Great app! Many features and customizations. Nice and quick contact with support, who helped us customize the application for our store.

Monocacy Valley Flower Coop

Sep 28, 2023  on Shopify

Easy to use and support was very fast in solving an issue with our cart. Was nice to know someone would respond as quickly as they did and get it fixed. Gives me a lot of confidence using the app.

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