Reviews: LockOn‑ Restrict Store

Customer reviews: LockOn‑ Restrict Store

Reviews (25)

Overall rating

4.6

5

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4

1
3
2
1

What Merchants Think

Merchants appreciate "LockOn‑ Restrict Store" for its effectiveness and the exceptional customer service that accompanies it. The app is praised for its ease of use and the ability to meet specific store needs. Many users highlight the excellent support provided by the customer service team, which helps them resolve setups and issues promptly.

Key Strengths

Exceptional and responsive customer service
Easy implementation and setup, even on older themes
Flexibility to meet unique use cases and special requests
Quick issue resolution and support availability
Ability to effectively restrict access for specific user segments

Common Concerns

Occasional configuration issues that require support intervention
Minor display issues on different devices that need assistance to resolve

Final Thoughts

"LockOn‑ Restrict Store" is highly regarded by merchants for its robust functionality and standout customer support. While some users face configuration or display challenges, these are swiftly addressed by the responsive support team. Overall, the app is an excellent choice for businesses needing to manage user access effectively.

Club Ride Apparel

Jan 07, 2025 on Shopify

Incredibly responsive and helpful customer service. They helped us use the app for a new use case and set it up in the provided time frame, all while working to understand how our end user would need to interact with our site.

Salty Mermaid Swim

Oct 24, 2024 on Shopify

Amazingly responsive customer service. We have an older theme that often requires help with new apps and they stepped in immediately to help us get everything set up. They respond to all emails timely and are very easy to work with. We definitely recommend working with them.

Coatings Company Store Canada(Dev)

Oct 03, 2024 on Shopify

I had to restrict access to logged-in users only, and the LockOn app made it super easy. Thank you, Shubhanshu, for your amazing customer service.

MattB Customs

Aug 27, 2024 on Shopify

Had an issue that I couldn't work out and they jumped on a call with me and it was sorted within 24 hours. Amazing customer service, highly recommend!

Packed with Purpose

Aug 22, 2024 on Shopify

Required customer support to help us implement the app but thankfully customer support was very helpful.

KNOTTY

Jul 31, 2024 on Shopify

There's been an issue with lock-on pages caused by the configuration. I'm very impressed by how promptly they respond and try to solve the problem. This team is perfect for businesses that need separate pages for our customer segments. Very supportive team. Thank you for your assistance, Ananya and Girigia!

Melbourne Natural

Mar 14, 2024 on Shopify

miniOrange was able to provide a solution uniquely tailored to our situation. The support team were incredibly helpful. Thanks Prashanth and Ashish!

GIBSON DESIGN STUDIO

Jan 25, 2024 on Shopify

Excellent support! Our special requests were implemented very quickly and the result works perfectly. I can highly recommend this app. Thanks for the fast service!

Castle Rocks Cornwall

Nov 24, 2023 on Shopify

This app is great. It does exactly what I need/want. I had some issues with how the lock looked on both desktop and mobile and their support fixed it for me within 24hrs, brilliant service. Thank you

Nutrigr8

Nov 22, 2023 on Shopify

Our shopify them wouldn't link. I E-Mailed support and they attended to and fixed the issue in no time at all. Excellent customer service. Neil - Australia