PreCom ‑ coming soon preorders logo

Customer reviews: PreCom ‑ coming soon preorders

Reviews (92)

Overall rating
4.6

What Merchants Think

The "PreCom ‑ coming soon preorders" app receives positive feedback from merchants, particularly for its ability to streamline pre-order processes and save time. Users appreciate its seamless integration and stability during campaigns. The customer service team is frequently commended for their prompt assistance and customization support, enhancing the user experience significantly.

Key Strengths

  • Excellent customer service with quick response times and customization assistance.
  • Seamless integration and stability during pre-order campaigns.
  • Time-saving automation features that simplify pre-sale operations.
  • Ease of use and setup, making it accessible for merchants with varying levels of technical expertise.
  • Visual customization of labels and buttons, enhancing the shopping experience.

Common Concerns

  • Issues with synchronization between the app and the "Coming Soon" and "Available At" features not disappearing as expected.
  • Potential conflicts with certain paid themes requiring additional support intervention.

Final Thoughts

Overall, "PreCom ‑ coming soon preorders" is warmly received by merchants, praised for its effective features and robust customer support. While there are occasional technical hiccups, the proactive support team addresses these swiftly. The app is highly recommended for businesses looking to efficiently manage pre-orders while maintaining a professional online presence.

Indyeva

Sep 02, 2024  on Shopify

The customer service team is very helpful, I highly recommend this app, it works very well and if you want to customize it , they are open to assist on this.

Interswag

Jun 11, 2024  on Shopify

We've been using PreCom and their pre-order app for 3 years. Every time we've installed it (we only use for 2-3 week long pre-order campaigns) we're impressed at the stability of the app and how it integrates. Most importantly, though, we're consistently impressed at how Magda and Adam (and the rest of Gravity) are always on their game and super quick to get any problem sorted. For what they do, these guys are the best.

People's Republic of Cashmere

May 21, 2024  on Shopify

Really great customer service, we had some issues to start with and some customisation requests - Magda helped us with everything. Now everything runs smoothly. Very happy with this app.

Little Cottonwood

Mar 23, 2024  on Shopify

would not recommend. When coming soon is turned on with the date set it works on website but customers can still purchase via the shop app. It ended up being a complete nightmare during my last product launch as the date and time were set to be removed on launch time, but it still showed up not allowing about half the visitors to the site to purchase because the coming soon wouldn't go away. Even after I turned the app completely off on my website it still wouldn't go away.

DARKCIRCLE®

Dec 14, 2021  on Shopify

I have a question before installing this app. Is the 'coming-soon' label pre-set or can this be changed to anything I want it to be, within reason?

PORCH

Aug 12, 2021  on Shopify

The app works seamlessly. Support is quick, friendly, and professional, even when the request is slightly outside of the box.

Pharamond Life

Dec 03, 2020  on Shopify

I tried a few other pre order apps but they all were expensive and didn't work. This was super easy to set up and the support was very responsive. Highly recommended

Harrïe and Sam

May 05, 2020  on Shopify

I have a pre-sale sort of business. This app literally saved me hours every pre-sale as I now don't have to manually input anything, I can set the timer and it does what I used to do over hours! Love it. App developers are also very helpful and fast.

BAD® Workwear Canada

Sep 19, 2019  on Shopify

Very impressed with the app. We have some items we want people to know are coming but not confuse them in thinking they can buy it. This app allowed for a visual "Coming Soon" label in collection view and changed the add to cart button to "coming soon" with a literal flick of the button. Some things didn't look correct in my theme and the support team adjusted it right away to make it perfect. Very pleased!

Little Moon Clothing

Jul 11, 2019  on Shopify

I had some issues getting this app to work smooth with my paid theme however they emailed me back instantly and worked to fix the problem within minutes. Its working great now I love it!

Minnesota Historical Society

May 23, 2019  on Shopify

So far so good! I'm in the trial period, but will use CS to get around Shopify displaying "Sold Out" for 'coming soon' products with 0 stock. The automation of the "Coming Soon" graphic and "available at..." features will save us time and hassle. Also, Adam did a quick fix to re-locate the "Pre-Order product" messages in our shopping cart. Thanks!

Radio Velvet

Mar 30, 2018  on Shopify

Awesome app! Did exactly what it said it would do... tech support was great – even helped create a different colour button for pre orders! Thanks guys : )

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