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Customer reviews: Color Swatch Pug

Reviews (146)

Overall rating
4.6

What Merchants Think

Merchants generally have a positive view of "Color Swatch Pug", praising its ability to enhance store aesthetics by providing clear and visually appealing color variations. Many appreciate the ease of use and effective functionality that this app brings to their product displays. Support services also receive commendation, contributing to users' overall satisfaction.

Key Strengths

  • Enhances store appearance with clean and professional color swatches.
  • Simple setup and user-friendly interface.
  • Effective in hiding out-of-stock options, streamlining product browsing.
  • Responsive and helpful customer support.
  • Comprehensive documentation and instructional materials.

Common Concerns

  • Issues with variant management, such as unexpected duplication of variant names.
  • Poor communication and delayed responses from customer support in some cases.
  • Security concerns related to app permissions and account access.
  • Instances of technical glitches affecting product display and selection.

Final Thoughts

"Color Swatch Pug" is largely well-received by merchants seeking to improve their store's visual appeal and functionality. While it offers valuable features and responsive general support, potential users should consider documented concerns regarding technical issues and support communication. Despite these drawbacks, many users find it an effective tool for managing color variations in their product displays.

My Store

Jan 02, 2025  on Shopify

This app is a game changer! My store looks clean and professional. Hiding out-of-stock options is a huge plus. Must-have!

HSF COLLECTION

Dec 30, 2024  on Shopify

So simple to use and works perfectly. The color swatches are beautiful, and the support team is super helpful. Love it!

My Store

Dec 26, 2024  on Shopify

Fantastic app! My store looks better, and customers can easily view all color variants. Setup was a breeze. Highly recommend!

Joyous Creations & Co.

Dec 12, 2024  on Shopify

I do not recommend this app. After downloading, I updated my variant names & encountered duplicate variant names (both old and updated). After reaching out to support, the app requested access to my store without providing a clear explanation as to why it was needed or how it would address the issue. I then reached back out to support to ask what they were doing with the permission granted to my store and how it was going to resolve my issue. However, the responses were delayed, vague and unhelpful. I received ONE response via email 3 days later and the person who contacted me basically told me it was my fault and that their "app was not the problem". After responding to the email from support, I heard nothing back from them for the rest of the day. When I tried to revoke access due to concern over the lack of communication, I encountered an issue using my passkey which is tied directly to the biometrics on my phone. That raised a major red flag! I had to reach out to Shopify support to help me revoke access to this app and secure my Shopify account. This app caused me unnecessary stress and wasted time, especially during a critical pre-launch period for my business. If you're looking for a reliable swatch app with responsive support and want your store to stay secure, I recommend exploring other options.

Shop Ease

Dec 09, 2024  on Shopify

Color Swatch Pug made my store look amazing! Easy to set up, and my customers love seeing all color options upfront. Great support too!

Beast Fashion

Sep 18, 2024  on Shopify

I had an issue with the app, and the support team responded incredibly fast. They helped me resolve the problem quickly and professionally. Their customer service is outstanding, and I appreciate how easy they made the entire process.

Cazada

Sep 30, 2023  on Shopify

I've been using the app for a while now I really liked it. Unfortunately, for some reason one day the swatches started showing on PDP even though I hadn't changed the settings for months. I contacted support and they told me they simply deactivated the swatches on PDP. I'm mad at myself for not checking, because one week later I realized that my customers couldn't select any variant at all anymore. I uninstalled the app and now everything is back to normal. This is absolutely unacceptable and I lost a lot of orders because of this.

éclipse

Aug 16, 2019  on Shopify

Fantastic. Works beautifully, great documentation and instruction video. Do I really have to write 100 characters before I can submit? I think I described my experience pretty well in 50.

Bangles By Leshya

Jun 07, 2018  on Shopify

'Collection Swatch Pug" is a perfect app to add swatch below to the products on collection page. This app works smoothly and solved our problem in a go. We did face a little difficulties in the beginning because of codes pasted using other apps. But got a solution from Mandeep when we contacted him. He helped us to sort out the issues. Amazing support and would recommend this app to everybody. You can check the functioning of this app here - https://bangles-by-leshya.myshopify.com/collections/lac-bangle-sets

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