Updated: The support team contacted me within 1 business day and fixed the error. It's a good sign, and the app works well again. When the app has an urgent error, you cannot find any support online, even after submitting a support ticket, you will get an email to tell u that you need to wait more 5 business days - "This message confirms that your request (XXX) has been received and will be reviewed by our support staff. Please note that we are a small operation, so our typical response time is 5 business days. We really appreciate your patience. For Shopify and Wix users, please send us your connected store url which can be found in your Closeby settings as well to help our team investigate your account. To add additional comments for our team, just continue replying to this email. In the meantime, feel free to check out our FAQ articles as well: https://closeby.zendesk.com/hc/en-us Thanks for writing in! Closeby Team"

When the app has an urgent error, you cannot find any support online, even after submitting a support ticket, you will get an email to tell u that you need to wait more 5 business days - "This message confirms that your request (XXX) has been received and will be reviewed by our support staff. Please note that we are a small operation, so our typical response time is 5 business days. We really appreciate your patience. For Shopify and Wix users, please send us your connected store url which can be found in your Closeby settings as well to help our team investigate your account. To add additional comments for our team, just continue replying to this email. In the meantime, feel free to check out our FAQ articles as well: https://closeby.zendesk.com/hc/en-us Thanks for writing in! Closeby Team"

We love this app! We were able to easily customize it to fit our branding and it's very simple to use, organize by store-type, and keep up to date using a synced google sheet. We have over 300 retail partners and everyone has been very happy to be included on our snazzy map! We get tons of compliments on it. I recently had an issue with the map, which was completely unrelated to Closeby (it was a theme issue) and Matt at Closeby was wonderful and helped up get our cool map back up for the world to see. Five bazillion stars...We love our map and it's everything we could possibly ask for. Thank you Closeby! https://huntseatpaperco.com/pages/retailers

We've been wanting to add a store locator to our website for a long time and we've finally gotten around to it. We chose Closeby after reviewing a handful of Shopify apps because of the seemingly easy set up and the fact that it was low impact to our site speed. Adding in locations is super easy and customizing the map is pretty simple too. The only thing that I think could be worked on is the glitch when attempting to add multiple store locations at once and uploading a banner photo for each. I had to keep refreshing the page after adding one because trying to add two in a row would just never load. I also think the adding in of store hours could be simplified just a bit without having to do each day one by one. Overall, Closeby is great and we are happy with our choice!

We have compared many different apps for geolocation of our shops and this is the best one. It's very easy to use it and the price the best one.

Very happy with the app. As all the customisation is away from Shopify it was the only app I could find that allowed you to create your own page URL and embed the store finder (others forced you to use a fixed URL). Also, the ability to import and maintain locations via google sheets is very useful.

Easy to create the map and it synced well once loaded to my page. I did find it difficult to actually integrate into my shopify page, but had someone who is a bit more fluent integrate it for me. Again, once it is in ... it seamlessly synced when I added new location.

Worked great. Using a google sheet to sync the locations made it a lot simpler. After having short troubles integrating the map on our website (due to a mistake from our side), the support was helpful and was able to identify the mistake. Overall great app!