Reviews: SeedGrow Chat App Widget

Customer reviews: SeedGrow Chat App Widget

Reviews (125)

Overall rating

4.9

5

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What Merchants Think

The "SeedGrow Chat App Widget" is well-received by merchants for its ease of use, seamless integration, and reliable performance. Many users highlight the app’s ability to enhance customer engagement through its WhatsApp integration. The support team, particularly individuals like Alina and Mia, receives high praise for their responsiveness and effectiveness in resolving issues, contributing significantly to positive user experiences.

Key Strengths

Easy integration and setup
Responsive and helpful customer support
Enhances customer engagement and satisfaction
Customizable widget to match store design
Facilitates real-time communication with customers
Helpful in tracking conversions via Google Ads and GA4
Reliable and consistent performance over time

Common Concerns

Issues with migration to newer versions
Billing problems despite not using premium features
Price could be more competitive according to some users
Occasional technical issues with desktop pop-up

Final Thoughts

Overall, the "SeedGrow Chat App Widget" is regarded as a valuable tool for e-commerce businesses aiming to improve customer service and engagement through direct communication channels like WhatsApp. Despite a few concerns around migration and billing, the app's simplicity, customization options, and exemplary support make it a recommended choice for businesses looking to enhance their customer interaction and boost conversions. Its seamless integration capability, even on the free plan, adds to its appeal as a game-changer in customer service strategies.

Pativrata

Nov 02, 2024 on Shopify

SHIFTING

Sep 16, 2024 on Shopify

Many thanks for your work as well as for great customer service

Sheek Sorority

Aug 18, 2024 on Shopify

I've been using the SeedGrow WhatsApp Chat Widget on my website, and I couldn't be more satisfied with the results. This app is incredibly user-friendly and integrates perfectly with my Shopify store. Setting it up was a breeze, and within minutes, I was able to provide my customers with a direct line of communication through WhatsApp. The widget is highly customizable, allowing me to match it perfectly with my website's design and branding. I especially love the fact that customers can initiate chats directly from specific product pages, making it easier to address their queries and provide personalized assistance. Since implementing the SeedGrow WhatsApp Chat Widget, I've noticed a significant improvement in customer engagement and satisfaction. The ability to offer real-time support has also positively impacted my conversion rates. The app is reliable, efficient, and has become an essential part of my customer service strategy. If you're looking for a seamless way to connect with your customers and enhance their shopping experience, I highly recommend the SeedGrow WhatsApp Chat Widget. It's a game-changer for any online business!

Mulan Stores

Jul 27, 2024 on Shopify

UBECY

Jul 17, 2024 on Shopify

It's very easy to use.

Best Buy For Online Shopping

Jul 06, 2024 on Shopify

love it

Mr. Visión

Apr 21, 2024 on Shopify

LEERI SHOP LTD

Apr 21, 2024 on Shopify

Simple app that does what is supposed to. Option of multiple agents. I would recommend it if you want something simple yet effective.

Escurridores.com

Mar 15, 2024 on Shopify

Great App, support excelent and very fast :)

JEG SHOPS

Mar 15, 2024 on Shopify

This is excelent app

Trenderzz.pk

Nov 24, 2023 on Shopify

Great app for customers to connect with business directly and remove their doubts in real time, results in more sales

Indian Nest

Nov 22, 2023 on Shopify

This app was a godsend for us. We have leads coming in through WhatsApp & wanted to track those as conversions in our Google Ads. But we couldn't use GTM because we are not on Shopify Plus so we needed to track events using GA4. Now there are many other WhatsApp apps out there but none of them auto-generate events in GA4 when someone clicks on the chat app widget. We only found one other app & that one too was not direct to Whatsapp but rather a separate chat app that needed an agent to be online all the time or we would lose the customer. This app does it seamlessly anytime someone clicks to chat to us, we get our lead & that generates a Whatsapp event in GA4 which we mark as conversion & import into our Google Ads. And it does it on the free plan, so anyone having issue with tracking WhatsApp leads must use this app.

Shouf

Oct 30, 2023 on Shopify

Great App! Highly recommend this for anyone looking to have a simple and easy to use/setup WhatsApp button. Been using it for >2 months now and it works flawlessly. We tried to use other WhatsApp widget apps, but nothing was as smooth as this one here. Not only that, but we also requested them to help us write custom code or have insertions within the pre-filled message to include Product Title and Product Page URL which they managed to do right away (<24 hours from requesting it). Thanks to all SeedGrow team, specifically Alina and Mia for their fast responses and of course, for the dev team making it all work in the background.