Reviews: SeedGrow Chat App Widget

Customer reviews: SeedGrow Chat App Widget

Reviews (125)

Overall rating

4.9

5

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4

3
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What Merchants Think

The "SeedGrow Chat App Widget" is well-received by merchants for its ease of use, seamless integration, and reliable performance. Many users highlight the app’s ability to enhance customer engagement through its WhatsApp integration. The support team, particularly individuals like Alina and Mia, receives high praise for their responsiveness and effectiveness in resolving issues, contributing significantly to positive user experiences.

Key Strengths

Easy integration and setup
Responsive and helpful customer support
Enhances customer engagement and satisfaction
Customizable widget to match store design
Facilitates real-time communication with customers
Helpful in tracking conversions via Google Ads and GA4
Reliable and consistent performance over time

Common Concerns

Issues with migration to newer versions
Billing problems despite not using premium features
Price could be more competitive according to some users
Occasional technical issues with desktop pop-up

Final Thoughts

Overall, the "SeedGrow Chat App Widget" is regarded as a valuable tool for e-commerce businesses aiming to improve customer service and engagement through direct communication channels like WhatsApp. Despite a few concerns around migration and billing, the app's simplicity, customization options, and exemplary support make it a recommended choice for businesses looking to enhance their customer interaction and boost conversions. Its seamless integration capability, even on the free plan, adds to its appeal as a game-changer in customer service strategies.

LORA ISTANBUL

May 08, 2025 on Shopify

ImmunoGold

May 08, 2025 on Shopify

Adds such a simple contact tool to your website - super simple to set up too!

All Top Invitations

May 01, 2025 on Shopify

This is the best app for Order on whatsapp, easy to use

BeShoes

Apr 26, 2025 on Shopify

This whatsaap button is perfect and very fast support. Thank you

Mi Tazzita

Apr 11, 2025 on Shopify

They are truly the best! It’s been working perfectly for a whole year, and the one time I had an issue, they responded with such kindness and fixed everything so fast. I felt so supported. I’m incredibly grateful!

VELANTE Officiale®

Mar 24, 2025 on Shopify

Had a slight problem with the pop-up on desktop, they were quick to fix it. Works like a charm.

absolutive

Mar 18, 2025 on Shopify

PERFECT

Hïka Basque Brand

Mar 12, 2025 on Shopify

TOP!

jjhealthcareproducts

Mar 07, 2025 on Shopify

Works great, good support team, nice clean app.

FITNESS PLUS

Feb 21, 2025 on Shopify

good

Happy Pets

Feb 20, 2025 on Shopify

The customer support was excellent! Quick responses and very helpful. Highly recommend for anyone looking for great service!

Pixelou

Feb 18, 2025 on Shopify

I love this app! Looks really clean with smooth animations and support is top notch! (Thanks Bruce)

LumiPets

Feb 04, 2025 on Shopify

Emberton Imperial

Jan 29, 2025 on Shopify

Have been using this app for probably about 2 years now. Never had a problem, works as you would expect, customers love it and it helps them make informed purchases, likely reducing returns and other issues. Support is fairly quick, helpful and friendly!

Saja Kaizen Inc.

Jan 10, 2025 on Shopify

Great service, SeedGrow members have contacted me regarding button troubleshooting follow up issue. The issues has been resolved within A few Hours after analysing the back end of the Application

La Tête dans les Nuages

Jan 03, 2025 on Shopify

Pretty functionnal and quick to install !

Verlance

Jan 03, 2025 on Shopify

Bahçevilya

Dec 28, 2024 on Shopify

bu uygulama işimizi rahatlıkla çözüyor

Innovoda

Nov 20, 2024 on Shopify

This app is very useful for me, i get a lot of orders thanks to this widget. The support is also very reactive, i recommend this app a lot.

SA's Prices Most Competitive online store Unbeatable Price

Nov 11, 2024 on Shopify

Great service thanks