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Customer reviews: Clay • B2B Wholesale Pricing

Develop by Shopify

Reviews (165)

Overall rating
5

What Merchants Think

Clay: B2B Wholesale Pricing has received overwhelmingly positive feedback from merchants who appreciate its user-friendly interface and exceptional customer service. Many users highlight the seamless setup of professional B2B registration forms and commend the app for facilitating easy customization. Merchants frequently express satisfaction with the app's performance and the responsiveness of the support team.

Key Strengths

  • User-friendly and intuitive interface
  • Exceptional customer service and support
  • Easy and seamless setup of B2B registration forms
  • Responsive support team willing to assist with configuration and enhancements
  • Effortless customization without technical difficulties
  • Professional appearance with minimal customization effort

Common Concerns

  • Specific concerns tied mostly are related to customization preferences and potential enhancement requests, which the team is open to considering.

Final Thoughts

Clay: B2B Wholesale Pricing stands out as a reliable and efficient tool for B2B businesses seeking a robust registration form solution. Its strengths lie in its user-friendliness, professional appearance, and exceptional customer support. The app has been well-received by merchants, making it highly recommended for those in need of a trustworthy and potent wholesale registration tool.

Executive Car Keys

Jan 21, 2026  on Shopify

We wanted to set wholesale prices for individual SKUs and we compared most of the top rated wholesale apps in shopify app store. We found clay to be the most suited app. Not only did they have the feature we wanted but also their support was top notch. We highly recommend Clay to stores who wish to setup their wholesale store.

Leaf & Loom

Jan 21, 2026  on Shopify

This app so far does everything that I need - offers discounted prices to trade customers. It allowed me to set different discounts for different products and design a trade registration form as needed. At first, it was showing the cheapest price for each product in the collection view, whereas I needed it to show the full product price. The team completed this for me quickly on request. I also needed the discounted price to show in the quick look window, which didn't happen by default but they also did this promptly on request. Great service and app. Thank you.

directblanks.com

Jan 14, 2026  on Shopify

Been using the app for a couple months now and love the fact that I can offer different shipping options to my retail and wholesale customers. The wholesale pricing table also works great on all my product pages as well and allows me to group my customers into various tiers. The team has been super helpful with any questions I have and is always super quick to reply! Would definitely recommend to any ecommerce seller that does B2B and DTC

ICINTRACOM.DE

Jan 09, 2026  on Shopify

We switched over from BOLD Commerce to Clay and could not be happier. We have had no downtime after more than 6 months of using the application, so for us the app has been very reliable. It also loads fast enough and does not drag down our store performance. Clay offers responsive and very knowledgeable support. We are hoping to see some future developments that allow us some form of automated price updates. *UPDATE* Clay has added an API endpoint which allows us to push pricing updates straight from our back-end into the Clay app.This is such an important update for us. Thank you for listening to our feedback.

Lucky Lads Provisions

Nov 25, 2025  on Shopify

This app has really helped us expand our wholesale business and the customer service is exceptional!

Port 68

Nov 05, 2025  on Shopify

Outstanding B2B app and incredible support! This app has been an excellent addition to our Shopify store. It’s perfectly designed for B2B functionality and has made managing our wholesale operations smooth and efficient. The setup was straightforward, and whenever we had a question, the support team responded promptly and went above and beyond to help. Their service is exceptional — quick, knowledgeable, and always professional. It’s rare to find this level of responsiveness and attention to detail. We highly recommend this app to anyone running a B2B or wholesale store on Shopify!

Joseph K. & Company LLC

Nov 04, 2025  on Shopify

We needed to merge a retail site that allows customization for products with a wholesale site that has bulk pricing and does not allow customization. This proved to be difficult, but Clay B2B Wholesale Pricing did the trick. It's simple, straight-forward, easy to use, and works out of the box. CSV uploads make updating bulk pricing dead-simple, and the customer service is outstanding. Extremely prompt and very helpful. I can recommend this app to any developer or business owner. Hiding customization features from other apps when a wholesale customer is logged in did take some liquid coding - but that's to be expected. Overall - 5 stars out of 5.

ICINTRACOM.DE

Oct 28, 2025  on Shopify

We switched over from BOLD Commerce to Clay and could not be happier. We have had no downtime after more than 6 months of using the application, so for us the app has been very reliable. It also loads fast enough and does not drag down our store performance. Clay offers responsive and very knowledgeable support. We are hoping to see some future developments that allow us some form of automated price updates.

The Barrington Garage

Oct 25, 2025  on Shopify

It's challenging for small businesses to find affordable apps that get the job done without complexity and excessive cost. Clay accomplishes that for us. I've been able to add a wholesale customer group that functions seamlessly within our retail site. We only wholesale our artisan pewter brand, Crosby & Taylor. Clay allows us to limit wholesale pricing to only those products while keeping everything else at retail. Clay is intuitive and easy to set up, and their team is incredibly responsive and helpful if you hit a snag. It's exactly what I needed to get our wholesale operation off the ground, and I'm confident it can meet our needs for expanded functionality as we grow.

Sirius Signal

Oct 17, 2025  on Shopify

Excellent App and Exceptional Support — Clay: B2B Wholesale Pricing has been fantastic for our store. It does everything we need — and more. The built-in dealer signup form that integrates directly into Shopify is a huge plus. On top of that, their customer service is incredibly responsive and knowledgeable. It’s rare to find a team that attentive — they’re truly Johnny-on-the-spot whenever a question comes up. Highly recommended.

BESTSELECTIVE

Oct 15, 2025  on Shopify

This is a 1st class experience. Shubham and his partner are the stars here. Instead of talking to an AI you get full human service support. If you have a problem, they will help you solve it. Sometimes it is a challenge to figure out how the whole Shopify setup works and how it interact with the external apps. Here they will guide you so you get the correct setup. Also whether you want your prices or discount showing correctly or in a specific way, they will try to optimize it for your special needs. They answer very fast and you dont have to wait 3-4 days like with the big companies. Also they are refining the app always, so every time one of their customers (like me) have a suggestion to an upgrade for a specific market or country, they will take it in to consideration and update accordingly when time is there. Remember to support those small developers, cause they are the true magicians of these implementations. Not all heroes wear capes!

MX Wholesale UK

Oct 09, 2025  on Shopify

Rock-solid B2B pricing at scale. Excellent support! We moved to Clay B2B after outgrowing our previous wholesale discount app, and it’s been a clear upgrade. We run a large catalogue and multiple customer tiers, and Clay has handled our pricing logic cleanly without slowing down operations. Clean admin UX. Fast to set up price lists and rules, fewer restrictions than our old app. Responsive support. Fast, clear answers and quick fixes when we flag edge cases. We’re mid-rollout and early results are solid. If you’re moving from a generic “wholesale discount” app and need something stable, fast and support-led, Clay B2B is a safe bet.

zonefacelift.shop

Sep 17, 2025  on Shopify

We have just completed the set-up of this app and are registering our wholesale customers. The set-up was intuitive and easy to do. We encountered one small issue and contacted the developer. The response was immediate and absolutely fantastic. Shubham took the time to explain the issue in a call and advised how we could resolve the matter. We are looking forward to working with the system. Thusfar we have been very happy and have found the system to be much easier to work with than our previous process. Thank you!!

Print.Save.Repeat.

Sep 12, 2025  on Shopify

This app was just what we needed for our store. For the past 2 years, our company has been on Shopify Plus primarily for built-in B2B features. It has been a pain. It was over-engineered and forces you to use New Customer Accounts which have a completely separate account portal with no ability to customize the pages. The folks at Clay: B2B offer a great solution. We have a wide range of customers with specific pricing needs. They offer the ability to set automatic discounts per customer (% off or $ off) or manual price list with a spreadsheet upload. We utilize all three and it works great for our purposes. Also, it only takes up 1 of 25 active automatic discounts Shopify allows. They are also incredibly responsive and listen to their customers. I had requested for the ability to sort Customer Groups by name and they implemented the feature within a week. Huge props. Thanks to Clay: B2B, we are downgrading our Shopify Plus plan to Advanced which will save $26,000 / year. I highly recommend Clay: B2B.

Q Evon Fine Jewelry

Sep 10, 2025  on Shopify

We have only tested it in-house but the app seems to working well for us so far. There were a couple of features we were looking for (order minimums and removing the free shipping option for wholesale customers) that they said they are currently working on and will have ready very soon. They suggested options for what to do in the meantime. Once these features are available I think this app will have everything we are looking for. It was fairly easy to get everything set up. The customer service is excellent. The response was immediate and very thorough and friendly.

LUMEA

Sep 04, 2025  on Shopify

I use this app to automatically apply discount codes in checkout based on customer tags. It does a great job of that--better than any other app I've tried. I have multiple different pricings, and Clay is very customizable and can handle it. The customer support is phenomenal. I've always had fast responses. I once reached out with a custom request, and support was able to add it to my account. I highly recommend.

Motorbunny

Jul 23, 2025  on Shopify

We had a unique challenge using the Clay B2B form with our Replo-built page, which doesn't allow standard app placement. The Clay team, especially Shubham, was incredibly responsive and collaborative. They quickly create solution that allowed the form to dynamically render and update properly. What really stood out: - Fast, hands-on support with clear communication - Willingness to collaborate and solve platform-specific issues - Lightweight and flexible form integration We’ve used other B2B apps, but Clay B2B stands out for its customer service and adaptability. Highly recommend for any merchant who needs a tailored wholesale experience.

Smart4Solar

Jul 08, 2025  on Shopify

Highly recommend this app! We've recently migrated all our price lists to this platform instead of using product variables, and it's been a game-changer. The support team has been incredibly responsive, addressing every question and resolving any product-related issues quickly and efficiently, even if the issue has not been with the app but shopify.

House of Anuk

Jul 04, 2025  on Shopify

I love this app. Easy to use and setup. I tried other apps on the market and they were all outrageously expensive and hard to figure out for small business. Friendly customer service as well.

PERFEX Industries

Jun 28, 2025  on Shopify

Clay: B2B Wholesale – The Best App for Managing Wholesale Orders After trying over 7 different apps to manage our wholesale orders, I can confidently say that Clay: B2B Wholesale stands out as the best – especially when it comes to value for money. The interface is super simple, user-friendly, and a pleasure to use. What really makes the difference is the incredible support team. They’re always quick to respond and genuinely helpful (whatever it is by email or live message --- I'm not sure when they sleep ahaha). We worked together on a few key improvements, like multi-currency support, and now everything runs smoothly whether the order comes from our dealers in the US, Canada, or even Australia. The customizable b2b registration form is another major highlight – clean, flexible, and easy to tailor to our brand. This form can be also translated. You just need to create a second one using the same style, but with your translation. Once done, use the code tfor the translated one and add it in your translation application. Easy peasy!!! So glad we finally found a reliable solution to handle our B2B orders. Highly recommend this app to any business looking for a powerful wholesale tool.

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