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Customer reviews: Claimbase: IG Live Shopping

Develop by Claimbase

Reviews (13)

Overall rating
5

What Merchants Think

Merchants using the "Claimbase: IG Live Shopping" app are overwhelmingly positive about its impact on their business operations. They appreciate its reliability and express significant satisfaction with how it streamlines the process of conducting sales on Instagram. The app is often described as a "game changer" that significantly reduces workload, enhances productivity, and improves overall sales management. The customer support provided by the Claimbase team is also highly praised for its promptness and helpfulness.

Key Strengths

  • Efficiency in processing live and story sales.
  • Seamless integration with Shopify.
  • Highly effective customer support.
  • Reduces the need for manual invoicing and follow-up.
  • Improves organization and time management for merchants.
  • User-friendly interface and ease of use.

Common Concerns

  • There are minimal negative reviews, but a few highlight Instagram's system of blocking comments was a surprise element, not a flaw of the app itself.
  • Recurring payment or transaction fees could be a consideration for some merchants—however, most find it fair and transparent.

Final Thoughts

Overall, "Claimbase: IG Live Shopping" is well-received as a powerful tool for merchants selling on Instagram, making live sales more manageable and less time-consuming. The app's effectiveness, combined with outstanding customer service, makes it a highly recommended choice for businesses looking to optimize their online sales processes on Instagram.

LUNATIC

Dec 09, 2024  on Shopify

Wie verwenden Claimbase jetzt seit einigen Wochen & sind rundum zufrieden! Die App funktioniert super & erleichtert die Livesales ungemein! Wir sparen super viel Zeit, haben alles viel besser im Blick und die Vorteile, die Claimbase datenschutztechnisch und buchhalterisch bietet machen wirklich viel aus. Der Kundenservice ist richtig gut & der Kontakt einfach und super nett. Wir sind rundum zufrieden :)

Wanda Wonder

Dec 01, 2024  on Shopify

Ich benutze die Claimbase App erst seit kurzem, kenne sie aber schon länger über einen anderen Shop. Claimbase ist für mich der absolute Gamechanger! Vorher war es immer sehr zeitaufwendig nach z.B. dem Live Sale alle Kunden mit ihren Artikeln zu zu ordnen und dem entsprechend die Bestellungen auszuführen.. mit Claimbase ist das Geschichte! Ein super zuverlässiger Mitstreiter besonders in Sachen Live Sales, Story Sales aber auch allem anderen was Verkauf über Instagram angeht! Alleine diese App hat mich dazu bewegt, einen Shopify-Shop zu eröffnen! Danke auch für den megaschnellen Support, sogar via Instagram! Ich würde euch gerne mehr Sterne geben!

KristallKönigin

Sep 30, 2024  on Shopify

Hello Claimbaseteam. I am super satisfied with your app. The app makes a lot of my work easier then before. Storysales now and then have become much less stressful and my customers are also extremely satisfied. You have already implemented a few of my wishes in the app and i am looking forward to the further updates. Personally, it´s also great fun and i´ve been able to combine a lot of things with the app, for example competitions during the live. The possibilities are enormous and i will always recommend you. Thank you very much for this development.

Schnipsel

Sep 26, 2024  on Shopify

Using the app is really easy and almost self-explanatory. The application works perfectly and if you have any questions, the developers of the app are always helpful and very friendly. The 2% fee is absolutely fair and, above all, very transparent. In addition, the app is constantly being developed and requests are addressed. Totally recommended!

NellAs_Zauberhand

Sep 26, 2024  on Shopify

Amazing Tool for boosting Instagram sales! We've been using the Claimbase app for a short time now, and we're absolutely thrilled! It has greatly supported our sales on Instagram and made the entire process so much smoother. Not only are we impressed, but our customers also love it. One of the best features is that they can continue to claim items even after the live sales have ended. The support from Claimbase is also fantastic. Responses are super quick, and every issue is handled with great care. We really appreciate the help and are excited to continue working with you. Highly recommend for anyone looking to streamline their Instagram sales!

NachtKreativ

Aug 29, 2024  on Shopify

I have just started my small business and decided to use Claimbase right from the start when the app was in early access. The app makes it easier for me to sell via Instagram. Livesales are fairer, customers get direct feedback on their successful claims and can check out directly via the link sent to them. No more manual public listing after the sales and invoicing is so much quicker. All claims can also be viewed retrospectively and items that have become available again can be offered to customers who were also interested. The developers are constantly working on improving and expanding the app. The support is very fast and helpful. I am absolutely satisfied and can only recommend the app to anyone who sells on Instagram.

Majestic Mahina Crystals

Aug 29, 2024  on Shopify

As the sole owner of a business who sells goods on social media, I’m always looking for ways to improve productivity. It was important to me that this app would seamlessly integrate with my established Shopify site as well as not deviate tremendously from our current processes. Gratefully, I’ve found those qualities through Claimbase. Not only did it have everything I was looking for but it literally gave me back 5-6 hours of my day if not more. Our Live events are more organized and flows exceptionally well with Claimbase. And, their customer service was top notch! My customers continue to rave about how easy it is to claim an item and checkout. I can’t say enough profound things about Claimbase. If you’re looking for an app to help you run your business, look no further! Claimbase is literally a life changer! Ola

Die Kristall-Familie

Aug 28, 2024  on Shopify

We love Claimbase! We use the app for our sales (Live-Sales, Story-Sales, Feed Sales, direct messages) on Instagram and it saves so much time for us! The support is absolutely great: You always get a fast and nice answer and they have good ideas for helping you to make your work easier and more successful. Thank you so much!

Lisas Seelensteine

Aug 27, 2024  on Shopify

I use Claimbase to sell many individual products on Instagram in livesales and storysales. It makes my previous work much easier. The app replaces an entire employee ! In addition, the support is very fast and helpful for all topics related to Claimbase and Shopify. Highly recommended!

Moony Creations

Aug 22, 2024  on Shopify

We use Claimbase mainly for our Live Sales but also Story Sales, DM Sales and Feed Sales on Instagram. Our customers got the hang of claiming with Claimbase pretty fast and love it! Also for us, it has been so much easier managing our claims! We have been totally shocked by how many comments actually get blocked by Instagram! We can‘t even imagine how we ran our Live Sales before the App. It’s a total game changer for my shop. Also not having to write invoices in the middle of the night after a long Live takes a lot of stress off our shoulders and we can focus more on connecting with our customers instead!

MagischeMixturen

Aug 18, 2024  on Shopify

We were already able to test claimbase during early access and are extremely satisfied with it. We use the app for sales on instagram. This includes not only live sales, but also story sales and feed sales. Our customers are all very happy with the app as it is easy to understand and makes everything fairer. We were surprised how many claims are blocked by Instagram in the chat during live sales! With Claimbase, we now see every claim and the whole sale is much fairer. For sellers, live sales are much more relaxed because you don't have to add up customer purchases at the end of the live sale and upload them to the shop. Claimbase does it all automatically! Also, if a customer doesn't pay their claim, we can go straight into the app and see who else wanted the product but didn't get it, and write to them directly. The customer support is also unrivalled. Questions are answered at all times and you get great support. You can tell that a lot of time and passion has gone into this app. I can definitely recommend the app.

LilianeFeedora

Aug 18, 2024  on Shopify

Great app. Makes it easier for me to sell on Instagram and supports me at work. I have already done story SALES, feed sales (via comments) and live SALES. Also very nice customer support, my questions were answered immediately. Thank you

Healizm

Aug 16, 2024  on Shopify

If you use social media to sell your products through Livestreams, Storysales, or other methods, this app is for you. Claimbase has made my life so much easier and saves a lot of time when it comes to managing your sales after a sales session on social media. The app will automatically create a claim list for you and send a list of claimed items directly to your customers. Claimbase will give your customers instant feedback whenever they successfully buy an item. Claimbase improves the shopping experience for my customers and saves me time to focus on other things. I love it—and so do my customers. If you have any issues, the customer service is amazing and will help you quickly.

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