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Customer reviews: Chaty: WhatsApp & Chat buttons

Develop by Premio

Chaty is a popular Shopify app designed to enhance customer engagement through customizable chat widgets. This review covers its features, pricing, and real user feedback to help merchants decide if it’s the right fit for their store.

Reviews (342)

Overall rating
4.9

What Merchants Think

Overall, merchants have a highly positive impression of "Chaty: WhatsApp & Chat buttons". They appreciate the seamless integration with their Shopify stores, the ease of use, and the excellent customer support. Many express satisfaction with the app's ability to facilitate communication with customers effortlessly.

Key Strengths

  • Easy installation and setup process.
  • Excellent and responsive customer support.
  • Customizable widget with brand colors even in the free version.
  • Seamless integration with popular messaging apps like WhatsApp and LINE.
  • Real-time reporting and analytics capabilities.

Common Concerns

  • While generally fast, support response time is sometimes not immediate.
  • Some users find it a bit pricey, although they consider it worth the cost.

Final Thoughts

"Chaty: WhatsApp & Chat buttons" is well-received for its functionality, customer service, and the value it brings to e-commerce sites. It enhances communication seamlessly with customers and aids in increasing conversions and customer satisfaction. The app is highly recommended for merchants who want to elevate their customer support experience with minimal effort.

French Twins

Aug 09, 2024  on Shopify

Genial

OQRUSTORE

Aug 02, 2024  on Shopify

Florence Empire

Jul 09, 2024  on Shopify

C’est une application exceptionnelle et très réussi avec une qualité de conversation optimale et sécurisé ♥️♥️. En plus la configurer est très facile

iPrint Works

Jul 09, 2024  on Shopify

I am very happy, a creative and easy way to connect with costumers

FBA Easy

Jul 08, 2024  on Shopify

The best app for social connect. This app can help us to increase conversion. A++ Recommend

豊漁丸-Houryoumaru-

Jul 04, 2024  on Shopify

今日、このアプリを紹介してもらいすぐにインストールしました。 LINEをECに埋め込みたくて、アプリを探していました。 他のアプリは月額利用料が高いですが、こちらのアプリは無料で、しかもチャットでの問い合わせも親切に対応してくれます! 早く知っていればよかったと思うオススメのアプリです!

Prestige Watch

Jul 03, 2024  on Shopify

Best

Crown of Glory

Apr 30, 2024  on Shopify

As an e-commerce entrepreneur, finding tools that seamlessly integrate with your website while enhancing customer interaction can be a game-changer. Chaty is not just another chat app; it's a comprehensive solution that revolutionizes how you engage with your online visitors. From the moment I integrated Chaty into my e-commerce platform, I was impressed. The user interface is incredibly intuitive, making it easy for both myself and my customers to navigate. Within minutes, I was up and running, offering instant chat support to anyone who visited my website. One of the standout features of Chaty is its real-time reporting capabilities. The detailed reports provide invaluable insights into visitor behaviour, allowing me to understand who is interacting with my site and what they're interested in. This level of data has been instrumental in shaping my marketing strategies and optimizing the user experience. What truly sets Chaty apart is its exceptional support. Whenever I've had a question or needed assistance, their team has been there every step of the way, ensuring that I get the most out of the platform. Their dedication to customer satisfaction is evident in every interaction. But perhaps the most impressive aspect of Chaty is its seamless integration with popular chat services like WhatsApp and Facebook Messenger. This integration not only streamlines communication but also makes it effortless to follow up with customers even after they've left my site. It's a game-changer for building long-term relationships and driving repeat business. In summary, Chaty is more than just a chat app; it's a powerful tool for e-commerce success. With its ease of use, instant support, insightful reports, and integration with everyday chat services, it has become an indispensable part of my online business toolkit. If you're looking to take your e-commerce customer service to the next level, look no further than Chaty. Highly recommended!

SPARSH

Apr 30, 2024  on Shopify

i love the cx support service from marvin he solved my query. thank you for the support marvin.

Huangyoyo

Apr 24, 2024  on Shopify

it is good for free

Vigor Natural Kraft

Apr 23, 2024  on Shopify

Her Accessories

Apr 23, 2024  on Shopify

I have installed WhatsApp Button to my Store and its perfect Widget

Equipo Fotográfico | Costa Rica

Apr 16, 2024  on Shopify

An easy way for customers to reach for us. Support is not inmediate; however, they follow up until issue is solved.

sweet home

Apr 12, 2024  on Shopify

Puretive Botanics

Apr 12, 2024  on Shopify

Easy 2 use WhatsApp chat App.

Saddam Tattoo House

Apr 10, 2024  on Shopify

Funciona muito bem!

Amzammia

Apr 08, 2024  on Shopify

Great app!

LughatiKARSLibrary

Apr 07, 2024  on Shopify

great

綠圈圈,專注跨境電商服務

Apr 03, 2024  on Shopify

msi-asia-dev-store

Apr 02, 2024  on Shopify

Great App! Chat button very easy to setup and customer service was really helpful with rapid response. Highly recommand!

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