Catchly is an AI chatbot and live chat for your storefront. It learns your products, pages, FAQs and policies and is built to answer only from them, offering a person when your store data has no answer. Shoppers chat without signing in and can leave their email, so you can reply after they leave. Requests for refunds, discounts or delivery dates go to your team. Take over any chat live, correct an answer once with Fix this answer, and switch the AI off in one click.

• Answers from your products, pages and policies, or offers a person instead
• Product cards with variant choice and add to cart, right in the chat
• No sign in to chat, and shoppers can leave an email for a reply later
• Take over chats live, and Fix this answer makes the AI follow your correction
• Ask Sidekick what shoppers asked, what the AI missed and how the chat is doing