Reviews: Webplanex: Cashback Wallet

Customer reviews: Webplanex: Rewards Wallet

Reviews (118)

Overall rating

4.9

5

112
4

3
3
2
1

3

What Merchants Think

The general feedback from merchants regarding "Webplanex: Cashback Wallet" is overwhelmingly positive. Users appreciate the seamless integration and ease of use, highlighting the app's value in enhancing customer engagement and loyalty. Many merchants are particularly impressed with the exceptional support provided by the Webplanex team. Although there are a few negative reviews regarding technical difficulties and customer service issues, the majority of merchants recommend the app for its effective features and benefits.

Key Strengths

Easy integration with Shopify and intuitive user interface.
Extremely helpful and responsive customer support team.
Effective in boosting sales and customer loyalty through cashback and rewards.
Customizable cashback rules to suit different business needs.
Robust reporting tools to track cashback transactions.
Enhancement of customer experience and retention.

Common Concerns

Instances of slow or unresponsive customer service in some cases.
Initial setup can be complex for users without technical expertise.
Occasional difficulties in customizing the app's appearance to match brand identity.
Reports of technical issues requiring customer support assistance.

Final Thoughts

Overall, "Webplanex: Cashback Wallet" is highly regarded by merchants for its ability to streamline customer loyalty programs and enhance customer engagement through a user-friendly wallet system. While there are minor concerns about customer service and setup complexity, the app's rewards and support features are well appreciated. It is a valuable tool for businesses looking to boost sales and foster customer loyalty through effective cashback strategies.

eTechzen

Jun 27, 2024 on Shopify

Not had this app for long, but I'm very impressed with the features it has to offer. Even on the free plan. It's by far the best cashback app and I've spent a long time browsing different apps. Support is outstanding. Very quick and prompt responses and all my requests have been resolved effectively. This app deserves more than 5 stars. Try it now, you won't be disappointed.

Softsens Baby India

Jun 27, 2024 on Shopify

I wanted to express my sincere appreciation for the exceptional support we've received from your team. Your efforts have truly enhanced our experience with the platform. Using the wallet feature has been particularly beneficial for us in boosting sales and improving user engagement. Its ease of use and effectiveness have exceeded our expectations. Based on our positive experience, I would highly recommend WebPlanex to others looking to streamline operations and drive growth. Thank you once again for your continued support and for providing such a user-friendly and effective platform.

Geekvape Store

Apr 23, 2024 on Shopify

I've been looking for a cashback app, and this is it, with the Built for Shopify logo, and the ability to contact the customer service department for feedback, thanks to Abdeali!

The Toraso

Apr 18, 2024 on Shopify

Team is co-operative in resolving the issues.

Saraswathigarments

Apr 16, 2024 on Shopify

Good app for the wallet setup and cashback . recommended.

B mall Africa

Mar 22, 2024 on Shopify

Très utile, support efficace et rapide. Je recommande.

Naseem Perfume - India

Mar 22, 2024 on Shopify

Abdeali helped guide us in this app, He constantly kept in touch with us and solved all our queries. We appreciate his work!

SoulGlow

Mar 14, 2024 on Shopify

I was searching a long time for an App like this. It is very easy to use and the customer service is very fast and helps you with everything. Highly recommended.

Northeast Tees

Mar 13, 2024 on Shopify

Customer service is excellent. I was having issues seeing the app in use. They were very helpful and quick to resolve.

Music Stage

Dec 01, 2023 on Shopify

"I highly recommend this app to everyone. It's a great cashback app that's easy to use, and it even has a free option. The support team is quick and helpful. I give it a solid 5 stars!

Juliette has a gun

Nov 30, 2023 on Shopify

The app is pretty easy to use and the customer support has been always very helpful everytime i've had a question (and i've had a lot!). Not 5 stars just because it's not easy to change the look & feel of the app front end & emails sent to customers to match your brand identity

DKNUTRITION

Oct 31, 2023 on Shopify

very good cashback app that advertises against your products , highly recommended.