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Customer reviews: Webplanex: Cashback Wallet

Develop by WebPlanex
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Reviews (155)

Overall rating
4.9

What Merchants Think

The general feedback from merchants regarding "Webplanex: Cashback Wallet" is overwhelmingly positive. Users appreciate the seamless integration and ease of use, highlighting the app's value in enhancing customer engagement and loyalty. Many merchants are particularly impressed with the exceptional support provided by the Webplanex team. Although there are a few negative reviews regarding technical difficulties and customer service issues, the majority of merchants recommend the app for its effective features and benefits.

Key Strengths

  • Easy integration with Shopify and intuitive user interface.
  • Extremely helpful and responsive customer support team.
  • Effective in boosting sales and customer loyalty through cashback and rewards.
  • Customizable cashback rules to suit different business needs.
  • Robust reporting tools to track cashback transactions.
  • Enhancement of customer experience and retention.

Common Concerns

  • Instances of slow or unresponsive customer service in some cases.
  • Initial setup can be complex for users without technical expertise.
  • Occasional difficulties in customizing the app's appearance to match brand identity.
  • Reports of technical issues requiring customer support assistance.

Final Thoughts

Overall, "Webplanex: Cashback Wallet" is highly regarded by merchants for its ability to streamline customer loyalty programs and enhance customer engagement through a user-friendly wallet system. While there are minor concerns about customer service and setup complexity, the app's rewards and support features are well appreciated. It is a valuable tool for businesses looking to boost sales and foster customer loyalty through effective cashback strategies.

Ludisphere

Dec 25, 2024  on Shopify

L'application fait bien ce qu'on lui demande. Le support est réactif et corrige le problème s'il y en a. Bonne application à recommander

Anaaya Cosmetics

Dec 23, 2024  on Shopify

This app is fantastic! If you've recently launched your store, it offers a great opportunity to integrate a wallet system, enhancing customer experience and boosting loyalty with ease.

Moby Mart

Dec 22, 2024  on Shopify

Very nice and useful app.

Mahabir fashion

Dec 22, 2024  on Shopify

best app

Thyromart

Dec 22, 2024  on Shopify

The support team is very responsive and helpful

QueenslyCurves

Dec 19, 2024  on Shopify

PerfumexNow

Dec 18, 2024  on Shopify

love the app, excellent customer service. Mr Abdaeli is excellent at his job. 10/10 on all aspects.

OLI

Dec 08, 2024  on Shopify

We started using this app recently. It is really a good tool for cash back wallet. The support team at Webplanex is also top-notch. They were quick to respond to my queries and provided helpful solutions whenever needed.

Cheap Social MEdia Logs

Dec 08, 2024  on Shopify

Very good to use and welcoming customer service

A R King Electric & Electronic

Dec 08, 2024  on Shopify

I really liked this plugin app.

Maayakriya

Dec 05, 2024  on Shopify

I highly recommend this app for giving discounts and coupons on your shopify store relating to cashback.

Paris Beauty Supply

Dec 02, 2024  on Shopify

I highly recommend this app! My customers love it and keep returning again and again! It’s great!

EASTKA

Dec 02, 2024  on Shopify

This app is really Awesome. Their Customer Support will listen to your requirements very closely and provide you the best solutions. Highly Appreciated and Highly Recommended!

Balaji Cutpiece

Nov 28, 2024  on Shopify

We were searching for a cashback wallet for shopify and then we found this app. The integration process is smooth. The backend allows you to customize offers and set coupons. Gives the user a feel of native application where one can encash cashback from the wallet. The team is co-operative and responds in no-time. Liked the spirit.

mumzhug

Nov 28, 2024  on Shopify

This App Works great. Excellent team, worked for us and modified according to our requirements

QLOV

Nov 26, 2024  on Shopify

Webplanex: Cashback Wallet This app is really working good. It is help us a lot to get the organic customers

KZ BIANCHERIA

Nov 25, 2024  on Shopify

Goog

Terramia

Nov 25, 2024  on Shopify

Ottima applicazione, funziona bene e l'assistenza ai clienti è eccezionale.

Fahad Creations

Nov 19, 2024  on Shopify

An excellent app for adding a rewards program to your store! Webplanex: Cashback Wallet makes it easy to set up cashback and loyalty rewards, and its user-friendly interface ensures both customers and merchants have a smooth experience. The support team is always available and incredibly helpful. Definitely worth trying!

SG Bird's Nest

Nov 12, 2024  on Shopify

Good customer experience. Immediate followup for a demo within minutes of purchase!

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