Reviews: Webplanex: Cashback Wallet

Customer reviews: Webplanex: Rewards Wallet

Reviews (118)

Overall rating

4.9

5

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What Merchants Think

The general feedback from merchants regarding "Webplanex: Cashback Wallet" is overwhelmingly positive. Users appreciate the seamless integration and ease of use, highlighting the app's value in enhancing customer engagement and loyalty. Many merchants are particularly impressed with the exceptional support provided by the Webplanex team. Although there are a few negative reviews regarding technical difficulties and customer service issues, the majority of merchants recommend the app for its effective features and benefits.

Key Strengths

Easy integration with Shopify and intuitive user interface.
Extremely helpful and responsive customer support team.
Effective in boosting sales and customer loyalty through cashback and rewards.
Customizable cashback rules to suit different business needs.
Robust reporting tools to track cashback transactions.
Enhancement of customer experience and retention.

Common Concerns

Instances of slow or unresponsive customer service in some cases.
Initial setup can be complex for users without technical expertise.
Occasional difficulties in customizing the app's appearance to match brand identity.
Reports of technical issues requiring customer support assistance.

Final Thoughts

Overall, "Webplanex: Cashback Wallet" is highly regarded by merchants for its ability to streamline customer loyalty programs and enhance customer engagement through a user-friendly wallet system. While there are minor concerns about customer service and setup complexity, the app's rewards and support features are well appreciated. It is a valuable tool for businesses looking to boost sales and foster customer loyalty through effective cashback strategies.

green&leaf

Jan 14, 2025 on Shopify

DUJA

Jan 12, 2025 on Shopify

GREAT OFFERS AND REWARDS. GOOD APP AND WALLET FRIENDLY

Olefia Limited

Jan 12, 2025 on Shopify

Amazing app! The wallet system simplifies transactions, offers rewards, and boosts loyalty. Perfect for new stores looking to enhance customer experience and drive repeat purchases. Highly recommend for a seamless shopping journey!

Astrofit.store

Jan 09, 2025 on Shopify

Great application

Cuddluxe

Jan 07, 2025 on Shopify

The app is great, and the support is fast and helpful. I am satisfied with it

Karmic Beauty

Jan 07, 2025 on Shopify

Very nice and useful app. Great Interface and improved Conversion on our website.

AlbertWines2u

Jan 07, 2025 on Shopify

Great customer service from the team, helped me configure the email settings really quick. Thank you!!

Alglaze

Jan 02, 2025 on Shopify

Best support

Sadeeqy

Dec 29, 2024 on Shopify

The app is great, and the support is fast and helpful. I am satisfied with it

green&leaf

Dec 29, 2024 on Shopify

Güzel uygulama ve güzel müşteri hizmeti

Ludisphere

Dec 25, 2024 on Shopify

L'application fait bien ce qu'on lui demande. Le support est réactif et corrige le problème s'il y en a. Bonne application à recommander

Anaaya Cosmetics

Dec 23, 2024 on Shopify

This app is fantastic! If you've recently launched your store, it offers a great opportunity to integrate a wallet system, enhancing customer experience and boosting loyalty with ease.

Moby Mart

Dec 22, 2024 on Shopify

Very nice and useful app.

Mahabir fashion

Dec 22, 2024 on Shopify

best app

Thyromart

Dec 22, 2024 on Shopify

The support team is very responsive and helpful

QueenslyCurves

Dec 19, 2024 on Shopify

PerfumexNow

Dec 18, 2024 on Shopify

love the app, excellent customer service. Mr Abdaeli is excellent at his job. 10/10 on all aspects.

OLI

Dec 08, 2024 on Shopify

We started using this app recently. It is really a good tool for cash back wallet. The support team at Webplanex is also top-notch. They were quick to respond to my queries and provided helpful solutions whenever needed.

Cheap Social MEdia Logs

Dec 08, 2024 on Shopify

Very good to use and welcoming customer service

A R King Electric & Electronic

Dec 08, 2024 on Shopify

I really liked this plugin app.