The app is not reliable and their support is absolutely not willing to help especially Vianny. We showed them clearly with video recording that many clients are not able to complete orders with COD and the support replies back that its working for them and left it there. No intention to help figure out why it doesn't work. When my shopify developer is testing the COD it works for him but for us in the UAE on both android and iphone and also for customers, when selecting COD, the card details doesn't disappear. I've reached out to support multiple times and same story everything. Good potential app but bad support.

I am using this app for 2 years now, it s great when i do pre sales, also the team is responding very fast and help with everything

Well-designed and functional app, but the customer service is disappointing. I simply asked if there was a particular feature available. After the first response from customer service, which included a video tutorial, I found that the change had already been made to my shop without my permission. After asking for everything to be put back the way it was, the main setting was not enabled, causing me damage. Fortunately, only one customer made a purchase without adding cash on delivery! Be careful!

Excellent Support Experience! Thank you, Smiljan, for your outstanding support. I really appreciate your quick and professional response .

We faced some issue, but they resolved it and now the app is working perfectly fine. Thanks for the support. Highly Recommended.

I have a subscription, they asked us to uninstall and install again, now it is not showing subscription

wtyczka działa bez zastrzeżeń, w razie najmniejszych problemów, support reaguje natychmiastowo, polecam!

This app does exactly what it promises. The support team is exceptional — I highly recommend it to everyone.

We’re very happy with this app — it solved all our COD requirements perfectly. The setup was quick, and the features work exactly as described. The support team is extremely helpful and responsive, making the whole experience smooth. Highly recommended!

I recently had a very disappointing support interaction with Dzenan from Releasit. I reached out for help after upgrading to the new Shopify thank you page and updating Shopify notification template. I’m on the Enterprise plan, so I expected a more thorough service and at least a full check of the installation, but I kept getting partial answers and was told to “check with Shopify” for the rest. Even after asking twice to confirm that the setup was correct, the request was never properly addressed. The whole experience felt rushed, incomplete, and far below the level of support I would expect from a premium plan. If you’re looking for attentive, clear, and complete help, my experience suggests you may not get it here.