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Customer reviews: Casa Loyalty Programs & Reward

Reviews (51)

Overall rating
4.9

What Merchants Think

Merchants have generally expressed positive feedback regarding the "Casa Loyalty Rewards Referrals" app. They appreciate its simplicity, ease of use, and effectiveness in enhancing customer engagement and retention. The app integrates seamlessly with their stores and is praised for being both feature-rich and affordable. The customer support, highlighted by many users, is seen as a significant asset that enhances the user experience.

Key Strengths

  • Exceptional customer support, with specific praise for the team's responsiveness and helpfulness, often mentioning team members by name.
  • Comprehensive features including VIP tiers, referral programs, and customizable branded widgets.
  • User-friendly interface that simplifies the management of loyalty programs.
  • Competitive pricing, often highlighted as a more affordable option compared to other similar apps.
  • Highly customizable allowing for personal and localization needs.

Common Concerns

  • Initial setup takes some time and effort.
  • Occasional need to reiterate support queries to ensure understanding.
  • Being a relatively new app, potential concerns about long-term consistency and additional features development.

Final Thoughts

Overall, "Casa Loyalty Rewards Referrals" is well-received by its users, mainly for its comprehensive features and outstanding customer support. It is an ambitious contender in the loyalty app space, particularly noted for its affordability and high level of customization. Merchants seeking a robust and cost-effective solution for customer engagement are likely to find this app highly beneficial.

Falcão Ofertas

Nov 24, 2024  on Shopify

Ótimo atendimento do Bobby, me ajudou muito a resolver meus problemas da loja!

Malionz, Feel it, Malionz.com

Nov 22, 2024  on Shopify

Good app and support, although sometimes you have to repent yourself so they understand what you want

beqem

Nov 22, 2024  on Shopify

Excelent support, I am looking forward to the next app from you :) It supported in building quickly the loyality program to drive sales. Casa was of a great help to set it up quickly for us

SpeakEasy AI

Nov 20, 2024  on Shopify

Purvi was very helpful during the setup of my loyalty she has done a great job guiding me step by step it couldnt be any easeir. Thank you so much

JDPDC

Nov 12, 2024  on Shopify

Muy buena aplicación, de las mejores de rewards. Totalmente gratis y personalizable, además con un soporte increíble. Si tienes alguna duda ellos te la resuelven en minutos.

ASHISHA

Oct 24, 2024  on Shopify

Very attentive and with the things i didnt understand, Purvi called me to help me understand. Thank you guys. So far its been great! Lots of customers are signing up now and its easy to use.

Flame2scent Candles

Oct 18, 2024  on Shopify

I highly recommend this app. Bobby helped me with the setup and it was easy to navigate through afterwards.

Sanosan Baby

Oct 16, 2024  on Shopify

Casa Loyalty app is an absolute game-changer! Not only does the app come packed with robust features that make managing loyalty programs a breeze, but the customer support is truly top-notch. Hamza and the entire team were incredibly responsive and went above and beyond to resolve our issue in record time. It’s rare to find such a combination of a seamless user experience and exceptional support. Highly recommend it to anyone looking to boost their Shopify store's engagement and retention.

Ziggy Pupps

Oct 13, 2024  on Shopify

Great

Prints Charming Press

Oct 08, 2024  on Shopify

This is on its way to being the best loyalty app in the marketplace. Reward points show on widget, account page and cart! Redeemed couponed discounts are auto-applied. You can't find anything close to that in a free app - even those with fees. The team is responsive and working hard to implement suggestions. It's early times for this team, but they are on a trajectory to becoming tops in the space. Give them a try!

Olympia Agora

Oct 07, 2024  on Shopify

It has everything you could ask for! Everything is customisable (including the text where you can translate it to your native language) and the support team is really doing a great job. Every question i had answered in a blink of an eye. Taking into consideration the fact that its free to use make it a "must to have".

Flame2scent Candles

Jul 16, 2024  on Shopify

I highly recommend this app. Sam helped me with the setup and it was easy to navigate through afterwards.

Wild Time Fashion

Jul 14, 2024  on Shopify

Great way to encourage customers to retain business, thank you Bobby for your help!

Daniel Recommends

Jul 10, 2024  on Shopify

Thank you Bobby for assisting me today! Much appreciated! - Daniel

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