CartPilot AI adds a storefront chat assistant so customers can search your catalog, ask about policies, update the cart, and go to checkout in one conversation. Shoppers can get order help when they supply details your store uses for a lookup. In Shopify admin you configure tone and display, optional personalization and reorder prompts, limits on time-bound discount codes, and a knowledge base. Analytics summarize chat sessions and key actions so you can see how the assistant is used.

• Shoppers search catalog, edit cart, and get clear checkout steps, all in chat
• Get time-limited discount codes in chat when product price is a concern
• Smart reorder recommendations based on customer order history
• Upselling and smart add-on recommendations
• Keep answers aligned with your store using your own knowledge base