Once a day it checks the orders you shipped in the last 60 days, using the carrier updates already on each order. It emails you when something goes wrong: a parcel with no update for the number of days you set, or a carrier saying delayed, attempted or failed. You see the problem before your customer does, and you can reach out first. No change, no email. It adds no tracking page for your customers and works beside the tracking app you already use.

• Daily check of shipped orders, with an email when some have gone quiet
• Choose how many days without a carrier update count as stuck
• Also flags parcels the carrier reports as delayed, attempted or failed
• Emailed once when a shipment gets stuck and once when it is fixed
• Stuck list in the app with carrier, tracking number and order link