For stores that make products from a customer's own file: prints, photo gifts, signs, engraving. The upload box shows the file types and size limit we really enforce, so no shopper is told one limit and refused at another. The file name goes on the order line; the file stays in private storage until the day you choose. A daily test upload checks a live store: two failures in a row mean one email, one more when it works. A weekly summary email is on by default; turn it off in Settings.

• Upload box on your product page: JPG, PNG, WEBP, HEIC or PDF, up to 25 MB
• The size limit shoppers read is exactly the limit the upload enforces
• The file name goes on the order line; download the file in the app
• One email when uploads break, one when fixed; weekly summary email
• No store permissions; no customer names or emails stored; files auto-deleted