Reviews: CK: WhatsApp Marketing & Chat

Customer reviews: CK: Abandoned cart on WhatsApp

Reviews (266)

Overall rating

4.9

5

121
4

4
3
2
1

4

What Merchants Think

The app "CK: WhatsApp Marketing & Chat" is generally well-received by merchants. Many reviews highlight its effectiveness in streamlining customer communication, improving sales, and offering robust customer support. While there are some criticisms regarding certain functionalities, the majority of users appreciate the app's features and the responsiveness of the support team, making it a valuable tool for businesses.

Key Strengths

Excellent customer support, frequently mentioned as quick, helpful, and available at all hours.
Effective WhatsApp automation for cart recovery and sending order updates.
Easy to use and intuitive interface, allowing for seamless integration with existing systems.
The ability to customize automated messages and scalability across different markets.
Positive impact on sales and improved customer relations.

Common Concerns

Issues with message customization and personalization, especially with the free plan.
Some instances of perceived high costs and unexpected extra charges.
Occasional technical issues, such as messages leading to browsers instead of WhatsApp, especially on mobile devices.
Sparse complaints about the app being perceived as impersonal or having a complex setup.

Final Thoughts

Overall, "CK: WhatsApp Marketing & Chat" is highly regarded by its users, chiefly due to its potent features and unparalleled customer support. While there are a few concerns about customization and costs, these issues are overshadowed by the app’s ability to significantly enhance customer engagement and contribute positively to sales metrics. Merchants seeking a reliable WhatsApp marketing tool would likely find this app a worthwhile investment.

milaborit

Oct 16, 2025 on Shopify

Soporte excelente, rápido y resolutivo. También hasta me ayudaron a customizar funcionalidades que no tenia la app nativa sin costo adicional. Muy conforme.

NAILZ

Oct 05, 2025 on Shopify

resolvieron

simpla.

Oct 05, 2025 on Shopify

Great and easy to use app! Also very quick support for any issues. Recommended 100%.

MY TIME

Sep 17, 2025 on Shopify

I highly recommend this app. I need it for the free features it offers—it’s really worth it, and the customer service is excellent. Strongly recommended

Loos - Vista o Universo

Sep 12, 2025 on Shopify

Support was quick, straight forward and efficient. Customer relations increased. Clients concerns started to be solved way quicker than before thanks to the app!

ROSLET

Sep 04, 2025 on Shopify

Very good app and support. Must try it

Be and beauty

Sep 04, 2025 on Shopify

Good app and great support.

Bigger Better

Aug 29, 2025 on Shopify

Powerful App, Unbelievable Support CartHike delivers exactly what it promises for WhatsApp automation. It's a solid tool for recovering abandoned carts and sending order updates. While the UI could use some minor refinements, the core functionality is excellent. The real standout feature, however, is the support team—they are unbelievably responsive, helpful, and available at all hours. That level of service is rare and makes this app a top-tier choice. Highly recommend.

Catwa Deals - كاتوا ديلز | Perfume online shop In Egypt

Aug 28, 2025 on Shopify

Supportive and reasonable price compared to other apps

eStock

Aug 22, 2025 on Shopify

Artyeto

Aug 21, 2025 on Shopify

Muito bom e suporte excelente. Parabéns.

Happiekart.com

Aug 21, 2025 on Shopify

Must have if you want to recover or send messages manfully. Great tool so far!

Perruche

Aug 19, 2025 on Shopify

Artes do Imaginario Brasileiro

Aug 18, 2025 on Shopify

Começamos a usar o app a pouco tempo, mas estamos encantados com o suporte ao cliente. Além de toda ajuda para as configurações iniciais, criaram um novo gatilho para envio de solicitações de avaliações específico para o nosso negócio!

Autoradio-multimedia

Aug 08, 2025 on Shopify

Ottima applicazione e un'assistenza clienti fantastica! La raccomando!

Dagoway

Aug 06, 2025 on Shopify

Soporte excelente, estoy aprendiendo a usar la app, la versión gratuita está excelente y cumple con lo que necesito, tienen soporte rápido y atención.

AJ ENVIAR

Aug 05, 2025 on Shopify

I have not been using the app for long but so far, so good. and anytime I have issues they are quick to respond and resolve it. The integration with loox is also seamless. I love this app

mor-ven

Aug 04, 2025 on Shopify

amazin service

Boba Tea Company

Jul 30, 2025 on Shopify

Fast service, fixed the issue straight away - highly recommended

trendilux.pk

Jul 30, 2025 on Shopify

your CS team not available.