EU Directive 2023/2673 requires online shops to provide an electronic withdrawal button. Cancevia adds that button and a two-step withdrawal form to your store — no customer login required, automatic confirmation email included. Requests are matched against your Shopify orders, tracked by status, and managed in a structured inbox. Set up in minutes with a floating button, dedicated page, theme section, or footer link — no coding required. Covers guests and account holders. Admin UI is available in 11 languages, with customer-facing form and email templates localized for EU markets.

• Withdrawal button & form aligned with EU Directive 2023/2673
• GDPR-compliant data protection – hosted in the EU
• No customer login — covers guests and account holders
• Automatic receipt confirmation email after every withdrawal
• Requests inbox with order matching, evidence export & audit log