Customer reviews: BorderBuddy X UPS Ship2Canada

Develop by BorderBuddy Technologies Inc.

<h3>What Merchants Think</h3> <p>Merchants overwhelmingly appreciate the "DDP Shipping ‑ Canada Duty App" for its ability to streamline the shipping process to Canada by calculating duties and taxes upfront. The app is praised for improving customer satisfaction by offering transparent pricing and reducing surprises at checkout, which has led to fewer cases of cart abandonment.</p> <h3>Key Strengths</h3> <ul> <li>Easy setup and user-friendly interface.</li> <li>Transparent pricing for customers, reducing surprises with customs fees.</li> <li>Streamlined shipping process, saving time and money.</li> <li>Excellent customer support, particularly noted for being responsive and helpful.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Occasional technical issues requiring support intervention.</li> </ul> <h3>Final Thoughts</h3> <p>The "DDP Shipping ‑ Canada Duty App" is highly regarded for its efficiency and effectiveness in handling Canadian shipments. Merchants value the app for its ability to provide clarity and trust to their customers, and the support team receives accolades for their swift and helpful response. Overall, it is considered an excellent investment for businesses looking to improve their shipping processes to Canada.</p>

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Reviews (23)

Overall rating

5

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What Merchants Think

Merchants overwhelmingly appreciate the "DDP Shipping ‑ Canada Duty App" for its ability to streamline the shipping process to Canada by calculating duties and taxes upfront. The app is praised for improving customer satisfaction by offering transparent pricing and reducing surprises at checkout, which has led to fewer cases of cart abandonment.

Key Strengths

Easy setup and user-friendly interface.
Transparent pricing for customers, reducing surprises with customs fees.
Streamlined shipping process, saving time and money.
Excellent customer support, particularly noted for being responsive and helpful.

Common Concerns

Occasional technical issues requiring support intervention.

Final Thoughts

The "DDP Shipping ‑ Canada Duty App" is highly regarded for its efficiency and effectiveness in handling Canadian shipments. Merchants value the app for its ability to provide clarity and trust to their customers, and the support team receives accolades for their swift and helpful response. Overall, it is considered an excellent investment for businesses looking to improve their shipping processes to Canada.

Envy Cases

Dec 08, 2024 on Shopify

This app is easy to set up and helps customers avoid customs surprises. My customers now get clear, transparent pricing, and it’s helped build trust!

Travel Gears

Dec 06, 2024 on Shopify

We had some issues with Canadian customers being surprised by extra fees. CanadaCustomsDuty has simplified this completely, showing costs upfront, which our customers love!

Urban Edge

Nov 27, 2024 on Shopify

This app made shipping much easier. Duties and taxes are calculated upfront, so customers aren’t surprised. It’s simple to use and saves time.

Easy Peasy

Nov 21, 2024 on Shopify

I love how easy this app makes shipping to Canada. No more worrying about extra customs fees or surprise bills. It’s all included, which makes my customers happy!

Sporty Bro

Nov 11, 2024 on Shopify

We’ve struggled with complaints about surprise fees for Canadian customers. DDP provided an easy way to calculate and display fees right in the cart. It’s made checkout transparent, and we’ve seen less cart abandonment. Thanks

VelRobe

Oct 13, 2024 on Shopify

I’ve been using this app for a few months, and it’s been great. It calculates duties and taxes, so my customers in Canada know exactly what they’ll pay. Very reliable!

Vivid Tech

Aug 27, 2024 on Shopify

Installed the app in seconds with no complicated setup. It has saved us time and money by streamlining our shipping process. The support team is helpful and quickly resolved the issues we had.

Sparkle Shine

Aug 16, 2024 on Shopify

The app is very user-friendly and has saved me so much time. No more surprise fees for my customers. The support team is also very helpful and responsive.

Health & Joy

Aug 11, 2024 on Shopify

Love this app! It simplifies the process of calculating customs duties. My customers appreciate the transparency.

HenGear

Apr 26, 2024 on Shopify

I am so incredibly happy with BoarderBuddy! It was so easy to set up and now I can ship products to Canada without surprising my customers with additional fees! I can't believe I went years without it!

Frictitious Climbing

Sep 25, 2023 on Shopify

Been great so far, giving customers better rates to ship to Canada and taking the work off my plate to do so!

www.tushcush.com

Jul 23, 2023 on Shopify

Exceptional and personal service by BorderBuddy marked every step of our process as we worked together to get a shipment out to Canada quickly. Monte provided quick step by step instructions to fix our issue, had great insight into the Shopify process, and identified where our problems lay, PLUS he stayed in contact consistently to ensure our journey through the process was a success. We are grateful for the assistance and we are blown away with how EASY it has now been to use BorderBuddy to ship through per Canadian customer order and invoice. Best business decision we have made to date to use BorderBuddy to increase our sales to Canada and beyond. 100% satisfied.

Artillery Works Co

May 19, 2023 on Shopify

Monty is amazing! Such a simple and trouble free way to ship to Canada. We love the transparency and ease of using this service.

For the Love of Golf Naples

May 08, 2023 on Shopify

Very easy app to work with especially because customer service is so Helpful. Monty is the Man!!! Thank you!

CHEFtog

Sep 22, 2021 on Shopify

CHEFtog.com - Fantastic app & support is outstanding! Solved our biggest issue - shipping to Canada. When customers checkout, they now see (shipping+duties). No duty surprises once they receive their item. Integration was easy. How does it work? After a customer places an order, Border Buddy sends you a shipping label and commercial invoice. Print and go. That's it!